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Customer service issues: preferred contact channels for customers U.S. 2015-2017

Share of customers in the United States by their most preferred channel of contacting a company to solve a customer service issue from 2015 to 2017

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Source

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Release date

July 2017

Region

United States

Survey time period

2015 to 2017

Number of respondents

1,000 respondents

Age group

18-88 years

Supplementary notes

Multiple answers were possible.

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