Late or non-delivery of online shopping orders in the UK 2017, by category

This statistic presents the most common online order product categories for which online shoppers in the United Kingdom (UK) experienced late or non-delivery as of November 2017. According to Loqate, a GBG solution, 41 percent of survey respondents who had experienced a late or non-delivery of an online order had problems with a fashion delivery.

Most common online order product categories for which online shoppers in the United Kingdom (UK) experienced late or non-delivery as of November 2017

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Sources

Release date

January 2018

Region

United Kingdom

Survey time period

November 2017

Number of respondents

368 respondents

Age group

18 years and older

Special properties

online shoppers who experienced late or non-delivery in the past year

Supplementary notes

Question: What did you experience a late or failed delivery of?
Multiple answers were possible.
Total survey n=368 online shoppers

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