Preferred methods of payment for online purchases in Italy 2019-2020

The result of a survey regarding methods of payment in Italy in 2019 and 2020 show that credit cards are the most common payment medium for online purchases. In fact, according to data provided by Casaleggio Associati, one in four consumers choose credit cards to finalize their online purchases. Moreover, less than one in ten respondents used mobile payment.

Cashless solutions increase in popularity

Despite still preferring cash, Italians are slowly changing their habits when it comes to payment methods. Cashless solutions are becoming increasingly popular, also due to the fact that these new payments methods are making purchases online easier and more convenient. In particular, users between 15 and 24 years of age are the main users of digital payment solutions. On the other hand, it is surprising that even for online purchases some people still choose to pay cash on delivery.

What about cryptocurrencies?

According to the results of a survey on fintech and digital finance conducted in Italy, while 70 percent of the respondents declared that they had heard of cryptocurrencies, only less than one in ten said that they own this kind of financial product. However, the interest and the trust appeared to be growing, as about one in four respondents admitted that they would consider owning cryptocurrencies in the future.

Most common methods of payment for online purchases in Italy in 2019 and 2020

Exclusive Premium statistic

You need a Single Account for unlimited access.

  • Full access to 1m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Single Account

only $59 / month *
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$708 / Year

Show detailed source information?
Register for free
Already a member?
Log in

In cooperation with
Casaleggio Associati
Release date

May 2020



Survey time period

2019 and 2020

Supplementary notes

The source does not provide specific information about the methodology used.

Statista Accounts: Access All Statistics. Starting from $708 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Single Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 / Month *
Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract; Prices do not include sales tax.

Statistics on "Online shopping in Italy "

Statista Accounts: Access All Statistics. Starting from $708 / Year
Learn more about how Statista can support your business.