Services industry in Latin America – statistics & facts
Key insights
- Share of value added to GDP by the services sector in Latin America & Caribbean
- 57.9%

Detailed statistics
Latin America: services as share of GDP 2010-2021, by region
- Latin American country with the highest contact center market share
- Brazil

Detailed statistics
Latin America & Caribbean: contact center market 2019, by country
- Latin American call center project with most new jobs created
- Sitel (Colombia)

Detailed statistics
Latin America: call center projects generating the most new jobs 2020
Editor’s Picks Current statistics on this topic
Current statistics on this topic
Related topics
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Global overview
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- Premium Statistic Global outsourcing industry revenue by region 2010-2019
- Premium Statistic Number of call centers opened or expanded by region 2016-2022
- Premium Statistic Number of jobs created in the global call center industry by region 2016-2022
- Premium Statistic The outsourced facility management market share by region 2020
- Premium Statistic Security services market size worldwide by region 2011-2020
- Basic Statistic Revenue of the Big Four accounting / audit firms worldwide by region 2022
- Premium Statistic Share of the global language services market by region 2018
Global overview
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Premium Statistic
Global outsourcing industry revenue by region 2010-2019
Global outsourcing industry revenue by region 2010-2019
Global outsourcing industry revenue from 2010 to 2019, by region (in billion U.S. dollars)
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Premium Statistic
Number of call centers opened or expanded by region 2016-2022
Number of call centers opened or expanded by region 2016-2022
Number of call centers opened or expanded from 2016 to 2022, by region or country
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Premium Statistic
Number of jobs created in the global call center industry by region 2016-2022
Number of jobs created in the global call center industry by region 2016-2022
Number of jobs created in the global call center industry from 2016 to 2022, by region or country
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Premium Statistic
The outsourced facility management market share by region 2020
The outsourced facility management market share by region 2020
Share of the outsourced facility management market worldwide as of 2020, by region
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Premium Statistic
Security services market size worldwide by region 2011-2020
Security services market size worldwide by region 2011-2020
Size of the security services market worldwide from 2011 to 2020, by region (in billion U.S. dollars)
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Basic Statistic
Revenue of the Big Four accounting / audit firms worldwide by region 2022
Revenue of the Big Four accounting / audit firms worldwide by region 2022
Revenue of the Big Four accounting / audit firms worldwide in 2022, by geographical region (in billion U.S. dollars)
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Premium Statistic
Share of the global language services market by region 2018
Share of the global language services market by region 2018
Distribution of the global language services market in 2018, by region
Contribution to GDP
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- Basic Statistic Latin America: services as share of GDP 2010-2021, by region
- Basic Statistic Latin America: services as share of GDP 2021, by country
- Basic Statistic Latin America: services value added to GDP 2021, by country
- Basic Statistic Latin America: services value added to GDP per worker 2010-2019
- Basic Statistic Latin America: services value added to GDP per worker 2019, by country
Contribution to GDP
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Basic Statistic
Latin America: services as share of GDP 2010-2021, by region
Latin America: services as share of GDP 2010-2021, by region
Share of value added by the services industry to gross domestic product (GDP) in Latin America and the Caribbean from 2010 to 2021, by region
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Basic Statistic
Latin America: services as share of GDP 2021, by country
Latin America: services as share of GDP 2021, by country
Share of value added by the services industry to gross domestic product (GDP) in Latin America and the Caribbean in 2021, by country or territory
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Basic Statistic
Latin America: services value added to GDP 2021, by country
Latin America: services value added to GDP 2021, by country
Value added by the services industry to the gross domestic product (GDP) in Latin America and the Caribbean in 2021, by country (in billion U.S. dollars)
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Basic Statistic
Latin America: services value added to GDP per worker 2010-2019
Latin America: services value added to GDP per worker 2010-2019
Value added by the services industry to the gross domestic product (GDP) per worker in Latin America and the Caribbean from 2010 to 2019 (in U.S. dollars)
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Basic Statistic
Latin America: services value added to GDP per worker 2019, by country
Latin America: services value added to GDP per worker 2019, by country
Value added by the services industry to the gross domestic product (GDP) per worker in Latin America and the Caribbean in 2019, by country or territory (in U.S. dollars)
Leading companies
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Leading companies
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Premium Statistic
Latin America: call center projects generating the most new jobs 2020
Latin America: call center projects generating the most new jobs 2020
Leading call center projects in Latin America in 2020, based on number of jobs created
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Premium Statistic
Mexico: leading outsourcing companies 2020
Mexico: leading outsourcing companies 2020
Leading companies in the Business Process Outsourcing (BPO) sector in Mexico in 2020, by installed capacity (in number of workstations)
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Premium Statistic
Brazil: leading companies in the services sector 2020, by revenue
Brazil: leading companies in the services sector 2020, by revenue
Leading companies in the services sector in Brazil in 2020, based on net revenue (in billion Brazilian reals)
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Basic Statistic
Colombia: leading call center providers 2019
Colombia: leading call center providers 2019
Leading call center providers in Colombia in 2019, by revenue (in billion Colombian pesos)
Business Process Outsourcing
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- Premium Statistic Latin America & Caribbean: contact center market 2019, by country
- Premium Statistic Brazil: revenue of BPO services 2016-2020
- Premium Statistic Mexico: key figures on the BPO market 2020-2021
- Premium Statistic Mexico: main destination regions for offshore services 2018-2020
- Premium Statistic Mexico: main Latin American countries for offshore services 2020
- Premium Statistic Colombia: key figures on the BPO market 2020
Business Process Outsourcing
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Premium Statistic
Latin America & Caribbean: contact center market 2019, by country
Latin America & Caribbean: contact center market 2019, by country
Distribution of the contact center market in Latin America and the Caribbean in 2019, by country
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Premium Statistic
Brazil: revenue of BPO services 2016-2020
Brazil: revenue of BPO services 2016-2020
Revenue generated by the Business Process Outsourcing (BPO) sector in Brazil from 2016 to 2020 (in billion U.S. dollars)
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Premium Statistic
Mexico: key figures on the BPO market 2020-2021
Mexico: key figures on the BPO market 2020-2021
Key figures on the Business Process Outsourcing (BPO) sector in Mexico as of 2020 and 2021
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Premium Statistic
Mexico: main destination regions for offshore services 2018-2020
Mexico: main destination regions for offshore services 2018-2020
Leading recipient regions of offshore services from companies in Mexico from 2018 to 2020
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Premium Statistic
Mexico: main Latin American countries for offshore services 2020
Mexico: main Latin American countries for offshore services 2020
Leading Latin American countries receiving offshore services from companies in Mexico in 2020
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Colombia: key figures on the BPO market 2020
Colombia: key figures on the BPO market 2020
Key figures on the Business Process Outsourcing (BPO) sector in Colombia as of August 2020
Security services
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- Premium Statistic Brazil: private security services gross revenue 2018-2019
- Premium Statistic Brazil: companies in the private security sector 2017-2021, by type
- Premium Statistic Colombia: investigation & security services production value 2014-2019
- Premium Statistic Colombia: revenue of investigation & security services 2014-2019
- Premium Statistic Colombia: leading private security companies 2019
- Premium Statistic Mexico: spending on private security and weapons 2015-2021
Security services
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Premium Statistic
Brazil: private security services gross revenue 2018-2019
Brazil: private security services gross revenue 2018-2019
Gross revenue generated by private security services in Brazil in 2018 and 2019 (in billion Brazilian reals)
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Premium Statistic
Brazil: companies in the private security sector 2017-2021, by type
Brazil: companies in the private security sector 2017-2021, by type
Number of companies in the private security sector in Brazil from 2017 to 2021, by type
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Premium Statistic
Colombia: investigation & security services production value 2014-2019
Colombia: investigation & security services production value 2014-2019
Gross production value of investigation and security services in Colombia from 2014 to 2019 (in trillion Colombian pesos)
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Premium Statistic
Colombia: revenue of investigation & security services 2014-2019
Colombia: revenue of investigation & security services 2014-2019
Revenue generated by investigation and security services in Colombia from 2014 to 2019 (in billion Colombian pesos)
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Premium Statistic
Colombia: leading private security companies 2019
Colombia: leading private security companies 2019
Leading private security companies in Colombia in 2019, by revenue (in billion Colombian pesos)
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Premium Statistic
Mexico: spending on private security and weapons 2015-2021
Mexico: spending on private security and weapons 2015-2021
Expenditure on private security and firearms in Mexico from 2015 to 2021 (in billion Mexican pesos)
Market research
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- Premium Statistic Latin America: countries with the largest market research revenue 2022
- Premium Statistic Latin America: fastest growing market research markets 2022
- Premium Statistic Mexico: market value of the market research industry 2018-2019
- Basic Statistic Colombia: market research industry net sales 2016-2020
- Premium Statistic Colombia: main market research companies 2020, by market share
Market research
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Premium Statistic
Latin America: countries with the largest market research revenue 2022
Latin America: countries with the largest market research revenue 2022
Countries with the largest market research revenue in Latin America in 2022 (in million U.S. dollars)
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Premium Statistic
Latin America: fastest growing market research markets 2022
Latin America: fastest growing market research markets 2022
Fastest growing market research markets in Latin America in 2022
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Premium Statistic
Mexico: market value of the market research industry 2018-2019
Mexico: market value of the market research industry 2018-2019
Market value of the market research and public opinion polling industry in Mexico in 2018 and 2019 (in billion Mexican pesos)
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Basic Statistic
Colombia: market research industry net sales 2016-2020
Colombia: market research industry net sales 2016-2020
Net sales of the market research industry in Colombia from 2016 to 2020 (in billion Colombian pesos)
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Premium Statistic
Colombia: main market research companies 2020, by market share
Colombia: main market research companies 2020, by market share
Leading companies in the market research industry in Colombia in 2020, based on market share
Language providers
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- Basic Statistic Latin America: top language service providers by revenue 2020
- Basic Statistic Latin America: headcount of select language service providers 2020
- Basic Statistic Argentina: key figures on the LSP market 2019
- Basic Statistic Argentina: main language services provided 2019, by market share
Language providers
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Basic Statistic
Latin America: top language service providers by revenue 2020
Latin America: top language service providers by revenue 2020
Language service providers with the highest revenue in Latin America in 2020 (in million U.S. dollars)
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Basic Statistic
Latin America: headcount of select language service providers 2020
Latin America: headcount of select language service providers 2020
Number of employees of leading language service providers in Latin America in 2020
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Basic Statistic
Argentina: key figures on the LSP market 2019
Argentina: key figures on the LSP market 2019
Key figures on the language service provider (LSP) market in Argentina in 2019
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Basic Statistic
Argentina: main language services provided 2019, by market share
Argentina: main language services provided 2019, by market share
Leading services provided by language service providers (LSP) in Argentina in 2019, by market share
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