BPO services in Mexico were expected to generate revenues of around 2.4 billion dollars in 2020.
In 2019, Colombia recorded approximately 1.17 billion U.S. dollars in international BPO sales, a growth of 9.6 percent compared to the previous year. In addition, between July 2020 and 2022, revenues in the sector were set to grow by 3.8 percent in the South American country. Meanwhile, Key figures on the Business Process Outsourcing (BPO) sector in Colombia as of August 2020
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Statistics on Services sector in Latin America
Global overview
7
- Premium Statistic Global outsourcing industry revenue by region 2010-2019
- Premium Statistic Number of call centers opened or expanded by region 2016-2021
- Premium Statistic Number of jobs created in the global call center industry by region 2016-2021
- Premium Statistic The outsourced facility management market share by region 2020
- Premium Statistic Security services market size worldwide by region 2011-2020
- Basic Statistic Revenue of the Big Four accounting / audit firms worldwide by region 2021
- Premium Statistic Share of the global language services market by region 2018
Contribution to GDP
5
- Basic Statistic Latin America: services as share of GDP 2010-2021, by region
- Basic Statistic Latin America: services as share of GDP 2021, by country
- Basic Statistic Latin America: services value added to GDP 2021, by country
- Basic Statistic Latin America: services value added to GDP per worker 2010-2019
- Basic Statistic Latin America: services value added to GDP per worker 2019, by country
Leading companies
4
Business Process Outsourcing
6
- Premium Statistic Latin America & Caribbean: contact center market 2019, by country
- Premium Statistic Brazil: revenue of BPO services 2016-2020
- Premium Statistic Mexico: key figures on the BPO market 2020-2021
- Premium Statistic Mexico: main destination regions for offshore services 2018-2020
- Premium Statistic Mexico: main Latin American countries for offshore services 2020
- Premium Statistic Colombia: key figures on the BPO market 2020
Security services
6
- Premium Statistic Brazil: private security services gross revenue 2018-2019
- Premium Statistic Brazil: companies in the private security sector 2017-2021, by type
- Premium Statistic Colombia: investigation & security services production value 2014-2019
- Premium Statistic Colombia: revenue of investigation & security services 2014-2019
- Premium Statistic Colombia: leading private security companies 2019
- Premium Statistic Mexico: spending on private security and weapons 2015-2021
Market research
5
- Premium Statistic Latin America: countries with the largest market research revenue 2019
- Premium Statistic Latin America: fastest growing market research markets 2019
- Premium Statistic Mexico: market value of the market research industry 2018-2019
- Basic Statistic Colombia: market research industry net sales 2016-2020
- Premium Statistic Colombia: main market research companies 2020, by market share
Language providers
4
- Basic Statistic Latin America: top language service providers by revenue 2020
- Basic Statistic Latin America: headcount of select language service providers 2020
- Basic Statistic Argentina: key figures on the LSP market 2019
- Basic Statistic Argentina: main language services provided 2019, by market share
Further related statistics
19
- Brazil: net revenue of Atma Participações 2013-2020
- Brazil: headcount at Atento 2017-2018
- Brazil: EBITDA of Atento 2013-2018
- Brazil: revenue of Atento 2016-2020
- Latin America: BPO industry growth rate 2017, by country
- Latin America: BPO installed capacity in selected countries 2017
- TTEC Holding's cost of services 2013-2021
- TTEC Holding's revenue 2013-2021
- Global ITO and BPO - Value of industrywide contracts 2012
- Global BPO - value of industrywide contracts 2012
- Mexico: BPO stations distribution 2017, by market served
- TTEC Holding's total workstations 2016-2020
- TTEC Holding's total assets 2013-2019
- Contact center BPO service companies competitiveness goals 2011
- State of human resources outsourcing in 2014, by service
- Value of business process outsourcing deals in the United Kingdom (UK) 2014-2018
- Global procurement outsourcing market size 2016-2021
- Outsource: number of contact centers in Ukraine 2004-2018
- U.S. consumers' communication of customer service experiences 2012
Further Content: You might find this interesting as well
Statistics
- Brazil: net revenue of Atma Participações 2013-2020
- Brazil: headcount at Atento 2017-2018
- Brazil: EBITDA of Atento 2013-2018
- Brazil: revenue of Atento 2016-2020
- Latin America: BPO industry growth rate 2017, by country
- Latin America: BPO installed capacity in selected countries 2017
- TTEC Holding's cost of services 2013-2021
- TTEC Holding's revenue 2013-2021
- Global ITO and BPO - Value of industrywide contracts 2012
- Global BPO - value of industrywide contracts 2012
- Mexico: BPO stations distribution 2017, by market served
- TTEC Holding's total workstations 2016-2020
- TTEC Holding's total assets 2013-2019
- Contact center BPO service companies competitiveness goals 2011
- State of human resources outsourcing in 2014, by service
- Value of business process outsourcing deals in the United Kingdom (UK) 2014-2018
- Global procurement outsourcing market size 2016-2021
- Outsource: number of contact centers in Ukraine 2004-2018
- U.S. consumers' communication of customer service experiences 2012
Asociación Colombiana de Ingenieros de Sistemas, & ProColombia. (August 28, 2020). Key figures on the Business Process Outsourcing (BPO) sector in Colombia as of August 2020 [Graph]. In Statista. Retrieved March 23, 2023, from https://www.statista.com/statistics/1221688/colombia-bpo-market-key-figures/
Asociación Colombiana de Ingenieros de Sistemas, und ProColombia. "Key figures on the Business Process Outsourcing (BPO) sector in Colombia as of August 2020." Chart. August 28, 2020. Statista. Accessed March 23, 2023. https://www.statista.com/statistics/1221688/colombia-bpo-market-key-figures/
Asociación Colombiana de Ingenieros de Sistemas, ProColombia. (2020). Key figures on the Business Process Outsourcing (BPO) sector in Colombia as of August 2020. Statista. Statista Inc.. Accessed: March 23, 2023. https://www.statista.com/statistics/1221688/colombia-bpo-market-key-figures/
Asociación Colombiana de Ingenieros de Sistemas, and ProColombia. "Key Figures on The Business Process Outsourcing (Bpo) Sector in Colombia as of August 2020." Statista, Statista Inc., 28 Aug 2020, https://www.statista.com/statistics/1221688/colombia-bpo-market-key-figures/
Asociación Colombiana de Ingenieros de Sistemas & ProColombia, Key figures on the Business Process Outsourcing (BPO) sector in Colombia as of August 2020 Statista, https://www.statista.com/statistics/1221688/colombia-bpo-market-key-figures/ (last visited March 23, 2023)
Key figures on the Business Process Outsourcing (BPO) sector in Colombia as of August 2020 [Graph], Asociación Colombiana de Ingenieros de Sistemas, & ProColombia, August 28, 2020. [Online]. Available: https://www.statista.com/statistics/1221688/colombia-bpo-market-key-figures/