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Colombia: key figures on the BPO market 2020

Published by Marina Pasquali, Mar 19, 2021
In 2019, Colombia recorded approximately 1.17 billion U.S. dollars in international BPO sales, a growth of 9.6 percent compared to the previous year. In addition, between July 2020 and 2022, revenues in the sector were set to grow by 3.8 percent in the South American country. Meanwhile, BPO services in Mexico were expected to generate revenues of around 2.4 billion dollars in 2020.

Key figures on the Business Process Outsourcing (BPO) sector in Colombia as of August 2020

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Sources

Release date

August 2020

Region

Colombia

Survey time period

as of August 2020

Supplementary notes

* Figure retrieved from ProColombia.
Statistic based on data provided by various sources, such as Frost & Sullivan, Asociación Colombiana de BPO, and DANE.

Values have been rounded.

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