- Services›
- Business Services›
Mexico: key figures on the BPO market 2016-2018
Premium statistics
Industry-specific and extensively researched technical data (partially from exclusive partnerships).
A paid subscription is required for full access.
Mexico: key figures on the BPO market 2016-2018
Key figures on the Business Process Outsourcing (BPO) sector in Mexico as of 2016 and 2018
This table presents key figures on the Business Process Outsourcing (BPO) sector in Mexico as of May 2018. Around 900 outsourcing companies were identified in Mexico, which employed over 172,500 employees. The BPO market value amounted to 2.3 billion U.S. dollars in 2016.
Key figures on the Business Process Outsourcing (BPO) sector in Mexico as of 2016 and 2018
| Characteristics | Key figures |
|---|---|
| - | - |
| - | - |
| - | - |
| Characteristics | Key figures |
|---|---|
| - | - |
| - | - |
| - | - |
Exclusive Premium statistic
You need a Premium Account for unlimited access.
Full access to 1.5m statistics
Incl. source references
Available to download in PNG, PDF, XLS format
Premium Account
only $49 / month
*
Exclusive content
Exclusive Premium statistic
You need a Premium Account for unlimited access.
Full access to 1.5m statistics
Incl. source references
Available to download in PNG, PDF, XLS format
Premium Account
only $49 / month
*
© Statista 2019
About this statistic
Show source
Download
Settings
Share
Chart type
Datalabels
Share on Social Media
Download started
Please be patient - this may take a moment
Please be patient - this may take a moment
Description
Source
More information
This table presents key figures on the Business Process Outsourcing (BPO) sector in Mexico as of May 2018. Around 900 outsourcing companies were identified in Mexico, which employed over 172,500 employees. The BPO market value amounted to 2.3 billion U.S. dollars in 2016.
Show more- Show sources information
- Show publisher information
- Release date
- June 2018
- Region
- Mexico
- Survey time period
- 2016 and 2018
- Supplementary notes
- * Figure retrieved from ContactForum, January-February 2016 (page 10).
Source
- Show sources information
- Show publisher information
- Release date
- June 2018
More information
- Region
- Mexico
- Survey time period
- 2016 and 2018
- Supplementary notes
- * Figure retrieved from ContactForum, January-February 2016 (page 10).
Statista Accounts:
Access All Statistics. Starting from $588 / Year
Basic Account
Get to know the platform
You only have access to basic statistics.
This statistic is not included in your account!
Premium Account
Your perfect start with Statista
- Instant access to 1m statistics
- Download in XLS, PDF & PNG format
- Detailed references
$49 / Month *
Corporate Account
Full access
Corporate solution including all features.
* All products require an annual contract.
Prices do not include sales tax.
Prices do not include sales tax.
Leading companies trust Statista:
I think of Statista as Google for researchers. Statista provides you with the information you search for right away.Dr. Horst Stipp
EVP, Research & Innovation, Advertising Research Foundation
Statistics on "Business process outsourcing (BPO) worldwide"
- Industry overview
The most important statistics
- Global market size of outsourced services from 2000 to 2018 (in billion U.S. dollars)*Global market size of outsourced services 2000-2018
- Global outsourcing industry revenue from 2010 to 2018, by service type (in billion U.S. dollars)*Global outsourcing industry revenue by service type 2010-2018
- Total contract value of the business process outsourcing (BPO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*Total contract value of the business process outsourcing market worldwide 2000-2018
- Global BPO market size in Q4 2017, by segment (in million U.S. dollars)Global market size of BPO by segment Q4 2017
- Total contract value of the information technology outsourcing (ITO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*Contract value of the information technology outsourcing market worldwide 2000-2018
- Global IT services market size in Q4 2017, by segment (in billion U.S. dollars)Global market size of IT services by segment Q4 2017
- Global revenue of outsourced customer experience market from 2015 to 2020 (in billion U.S. dollars)*Size of global outsourced customer experience market 2015-2020
- Geographical distribution
The most important statistics
- Global outsourcing industry revenue from 2010 to 2018, by region (in billion U.S. dollars)*Global outsourcing industry revenue by region 2010-2018
- Total contract value (TCV) of the outsourcing market in the Americas from 2000 to 2018 (in billion U.S. dollars)*Total contract value of the outsourcing market in the Americas 2000-2018
- Breakdown of the global outsourced customer experience market in 2017, by regionGlobal outsourced customer experience market: breakdown by region 2017
- Share of the outsourced facility management market worldwide in 2017, by regionThe outsourced facility management market share by region 2017
- Leading countries in offshore business services worldwide in 2017Leading countries in offshore business services worldwide in 2017
- Most financially attractive countries for offshore business services worldwide in 2017Most financially attractive countries for offshore business services worldwide 2017
- Leading outsourcing companies
The most important statistics
- Business process outsourcing (BPO) market shares in 2016, by vendorGlobal market shares of BPO vendors 2016
- Leading companies in the outsourced customer experience market in 2017, by revenue (in billion U.S. dollars)Revenue of the leading outsourced customer experience service providers 2017
- Revenue of ISS World worldwide from 2009 to 2018 (in billion U.S. dollars)Revenue of ISS World worldwide 2009-2018
- Share of revenue generated by ISS World worldwide in 2017, by business segmentRevenue share of ISS World worldwide by business segment 2017
- Revenue of Accenture plc worldwide from 2010 to 2018, by business line (in billion U.S. dollars)Revenue of Accenture plc worldwide from 2010 to 2018, by business line
- Revenue of CBRE Group from 2009 to 2018 (in billion U.S. dollars)Revenue of CBRE Group 2009-2018
- Revenue of Kelly Services worldwide from 2007 to 2018 (in billion U.S. dollars)Revenue of Kelly Services worldwide 2007-2018
- Revenue of Teleperformance from 2016 to 2018, by business segment (in million euros)Revenue by business segment of Teleperformance 2016-2018
- Outsourcing services
The most important statistics
- What are your current and future outsourcing strategies for the various business functions?Current and planned business functions which are outsourced worldwide 2018
- Leading drivers for using outsourcing services worldwide in 2016Leading drivers for outsourcing services worldwide 2016
- Which of the following do you consider to be the main drivers of a successful outsourcing experience?Factors which create successful outsourcing experiences for businesses worldwide 2015
- How companies respond to issues with business service providers worldwide in 2016Companies response to issues with business service providers worldwide 2016
- For which of the following tasks/responsibilities do you outsource or utilize in-house staff?Major tasks facility managers outsource or utilize in-house staff 2018
- Percentage of 3PL users who outsource logistics services as of 2018, ranked by the most frequently outsourced servicesMost outsourced services in global transportation and logistics industry 2018
Discover Statista
Need help with using Statista for your research?
Tutorials and first steps
Further Content: Statistics, Studies, and Topic Pages
Statistics
- Brazil: net revenue of Liq Participações 2013-2017
- Brazil: sales growth rate of Atento 2013-2016
- Brazil: net income of Atento 2013-2016
- Brazil: headcount at Atento 2013-2016
- Brazil: net revenue of Atento 2013-2017
- Mexico: leading outsourcing companies 2017
- Brazil: EBITDA of Atento 2013-2016
- Brazil: total assets of Atento 2013-2016
- Brazil: net sales of Atento 2013-2016
- Latin America: BPO installed capacity in selected countries 2017
- Latin America: BPO industry growth rate 2017, by country
- TTEC Holding's net income 2013-2018
- TTEC Holding's total assets 2013-2018
- Global BPO - value of industrywide contracts 2012
- TTEC Holding's total workstations 2016-2018
- Global ITO and BPO - Value of industrywide contracts 2012
- TTEC Holding's revenue 2013-2018
- TTEC Holding's cost of services 2013-2018
- TTEC Holding's operating income 2013-2018
- Mexico: BPO stations distribution 2017, by market served
Studies
- Business process outsourcing (BPO) worldwide
- Synnex Annual Report 2018
- Teleperformance Annual Report 2018
- TTEC Annual Report 2018 on Form 10-K
- RiverStar Contact Center BPO Survey Results 2011
- The State of Outsourcing and Operations 2017
- Teleperformance Annual Report 2017
- Synnex Annual Report 2017
- TTEC Annual Report 2017 on Form 10-K
- Global REFM Outsourcing Pulse Survey 2018
- Global Sourcing and As-a-Service Market Insights 2018
- IT outsourcing
- The State of Services and Outsourcing in 2014
- Manpower Inc. Annual Report 2018
- Accenture plc Annual Report 2018
Statistics on "Business process outsourcing (BPO) worldwide"
- Global market size of outsourced services from 2000 to 2018 (in billion U.S. dollars)*
- Global outsourcing industry revenue from 2010 to 2018, by service type (in billion U.S. dollars)*
- Total contract value of the business process outsourcing (BPO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*
- Global BPO market size in Q4 2017, by segment (in million U.S. dollars)
- Total contract value of the information technology outsourcing (ITO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*
- Global IT services market size in Q4 2017, by segment (in billion U.S. dollars)
- Global revenue of outsourced customer experience market from 2015 to 2020 (in billion U.S. dollars)*
- Global outsourcing industry revenue from 2010 to 2018, by region (in billion U.S. dollars)*
- Total contract value (TCV) of the outsourcing market in the Americas from 2000 to 2018 (in billion U.S. dollars)*
- Breakdown of the global outsourced customer experience market in 2017, by region
- Share of the outsourced facility management market worldwide in 2017, by region
- Leading countries in offshore business services worldwide in 2017
- Most financially attractive countries for offshore business services worldwide in 2017
- Business process outsourcing (BPO) market shares in 2016, by vendor
- Leading companies in the outsourced customer experience market in 2017, by revenue (in billion U.S. dollars)
- Revenue of ISS World worldwide from 2009 to 2018 (in billion U.S. dollars)
- Share of revenue generated by ISS World worldwide in 2017, by business segment
- Revenue of Accenture plc worldwide from 2010 to 2018, by business line (in billion U.S. dollars)
- Revenue of CBRE Group from 2009 to 2018 (in billion U.S. dollars)
- Revenue of Kelly Services worldwide from 2007 to 2018 (in billion U.S. dollars)
- Revenue of Teleperformance from 2016 to 2018, by business segment (in million euros)
- What are your current and future outsourcing strategies for the various business functions?
- Leading drivers for using outsourcing services worldwide in 2016
- Which of the following do you consider to be the main drivers of a successful outsourcing experience?
- How companies respond to issues with business service providers worldwide in 2016
- For which of the following tasks/responsibilities do you outsource or utilize in-house staff?
- Percentage of 3PL users who outsource logistics services as of 2018, ranked by the most frequently outsourced services
- Net revenue of Liq Participações in Brazil from 2013 to 2017 (in billion Brazilian reals)
- Sales growth rate of Atento in Brazil from 2013 to 2016
- Net income of Atento in Brazil from 2013 to 2016 (in million U.S. dollars)
- Number of employees of Atento in Brazil from 2013 to 2016Â
- Net revenue of service provider Atento Brasil from 2013 to 2017 (in billion Brazilian reals)
- Leading companies in the Business Process Outsourcing (BPO) sector in Mexico in 2017, by installed capacity (in number of workstations)
- EBITDA of Atento in Brazil from 2013 to 2016 (in million U.S. dollars)
- Total assets of Atento in Brazil from 2013 to 2016 (in million U.S. dollars)Â
- Net sales of service provider Atento in Brazil from 2013 to 2016 (in million U.S. dollars)
- Installed capacity of the Business Process Outsourcing (BPO) industry in selected countries in Latin America in 2017 (in million workstations)
- Annual growth rate of the Business Process Outsourcing (BPO) market in selected countries in Latin America in 2017
- Net income generated by TTEC Holdings from 2013 to 2018 (in million U.S. dollars)
- Total assets held by TTEC Holdings from 2013 to 2018 (in million U.S. dollars)
- Value of industrywide contracts in the global BPO market from first quarter 2008 to fourth quarter 2012 (in billion U.S. dollars)*
- Number of workstations in use by TTEC Holdings from 2016 to 2018
- Value of industrywide contracts in global ITO and BPO market from first quarter 2008 to fourth quarter 2012 (in billion U.S. dollars)*
- Total revenue generated by TTEC Holdings from 2013 to 2018 (in billion U.S. dollars)
- Total cost of services generated by TTEC Holdings from 2013 to 2018 (in million U.S. dollars)
- Total operating income generated by TTEC Holdings from 2013 to 2018 (in million U.S. dollars)
- Installed capacity distribution of the Business Process Outsourcing (BPO) sector in Mexico in 2017, by market served
Statista Accounts:
Access All Statistics. Starting from $588 / Year
Related topics
About Statista
Statista offers dossiers and reports on over 170 industries. With Statista you are always able to make informed decisions and boost your work efficiency.
Internet & Telecommunications
- Social Media
- E-Commerce
- Online Video & Entertainment
- Advertising & Marketing
Consumer Goods & FMCG
- Alcoholic Beverages
- Cleaning Products
- Cosmetics & Personal Care
- Food & Nutrition
Retail & Trade
- Health & Hygiene
- International Trade
- Shopping Behavior
- Sports & Leisure
Travel, Tourism & Hospitality
- Business Travel
- Leisure Travel
- Accomodation
- Restaurants
Society
- Demographics
- Economy
- Education & Science
- Politics & Government
Transportation & Logistics
- Aviation
- Rail Transport
- Vehicles & Road Traffic
- Water Transport
Save statistic in .XLS format
You can only download this statistic as a Premium user.
Save statistic in .PNG format
You can only download this statistic as a Premium user.
Save statistic in .PDF format
You can only download this statistic as a Premium user.
Show source references
As a Premium user you get access to the detailed source references and background information about this statistic.
Show details about this statistic
As a Premium user you get access to background information and details about the release of this statistic.
Bookmark statistics
As soon as this statistic is updated, you will immediately be notified via e-mail.
Change statistics options
You need at least a Premium Account to use this feature.
Exclusive Corporate feature
This feature is limited to our corporate solutions.
Please contact us to get started with full access to dossiers, forecasts, studies and international data.
Corporate Account
We use cookies to personalize contents and ads, offer social media features, and analyze access to our website. In your browser settings you can configure or disable this, respectively, and can delete any already placed cookies. For details, please see your browser’s Help section (by pressing F1). Please see our privacy statement for details about how we use data.