BPO company Atento S.A. in Mexico showed a recovery in 2019.
As of February 2021, the Business Process Outsourcing (BPO) sector in Mexico employed nearly 176 thousand workers. In 2020, BPO services in Mexico were expected to generate revenues of approximately 2.4 billion U.S. dollars. Moreover, after various years of revenue decline, Key figures on the Business Process Outsourcing (BPO) sector in Mexico as of 2020 and 2021
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Statistics on Services sector in Latin America
Global overview
7
- Premium Statistic Global outsourcing industry revenue by region 2010-2019
- Premium Statistic Number of call centers opened or expanded by region 2016-2021
- Premium Statistic Number of jobs created in the global call center industry by region 2016-2021
- Premium Statistic The outsourced facility management market share by region 2020
- Premium Statistic Security services market size worldwide by region 2011-2020
- Basic Statistic Revenue of the Big Four accounting / audit firms worldwide by region 2021
- Premium Statistic Share of the global language services market by region 2018
Contribution to GDP
5
- Basic Statistic Latin America: services as share of GDP 2010-2021, by region
- Basic Statistic Latin America: services as share of GDP 2021, by country
- Basic Statistic Latin America: services value added to GDP 2021, by country
- Basic Statistic Latin America: services value added to GDP per worker 2010-2019
- Basic Statistic Latin America: services value added to GDP per worker 2019, by country
Leading companies
4
Business Process Outsourcing
6
- Premium Statistic Latin America & Caribbean: contact center market 2019, by country
- Premium Statistic Brazil: revenue of BPO services 2016-2020
- Premium Statistic Mexico: key figures on the BPO market 2020-2021
- Premium Statistic Mexico: main destination regions for offshore services 2018-2020
- Premium Statistic Mexico: main Latin American countries for offshore services 2020
- Premium Statistic Colombia: key figures on the BPO market 2020
Security services
6
- Premium Statistic Brazil: private security services gross revenue 2018-2019
- Premium Statistic Brazil: companies in the private security sector 2017-2021, by type
- Premium Statistic Colombia: investigation & security services production value 2014-2019
- Premium Statistic Colombia: revenue of investigation & security services 2014-2019
- Premium Statistic Colombia: leading private security companies 2019
- Premium Statistic Mexico: spending on private security and weapons 2015-2021
Market research
5
- Premium Statistic Latin America: countries with the largest market research revenue 2019
- Premium Statistic Latin America: fastest growing market research markets 2019
- Premium Statistic Mexico: market value of the market research industry 2018-2019
- Basic Statistic Colombia: market research industry net sales 2016-2020
- Premium Statistic Colombia: main market research companies 2020, by market share
Language providers
4
- Basic Statistic Latin America: top language service providers by revenue 2020
- Basic Statistic Latin America: headcount of select language service providers 2020
- Basic Statistic Argentina: key figures on the LSP market 2019
- Basic Statistic Argentina: main language services provided 2019, by market share
Further related statistics
18
- Brazil: net revenue of Atma Participações 2013-2020
- Brazil: headcount at Atento 2017-2018
- Brazil: EBITDA of Atento 2013-2018
- Brazil: revenue of Atento 2016-2020
- Latin America: BPO industry growth rate 2017, by country
- Latin America: BPO installed capacity in selected countries 2017
- Mexico: BPO stations distribution 2017, by market served
- TTEC Holding's total workstations 2016-2020
- TTEC Holding's total assets 2013-2019
- TTEC Holding's cost of services 2013-2021
- TTEC Holding's revenue 2013-2021
- Global ITO and BPO - Value of industrywide contracts 2012
- Global BPO - value of industrywide contracts 2012
- State of human resources outsourcing in 2014, by service
- Atento S.A. revenue in Argentina 2016-2021
- Access channels offered by Ukrainian outsourced contact centers 2018
- Factors which create successful outsourcing experiences for businesses worldwide 2015
- Consumer experiences with customer service in the U.S. 2010-2014
Further Content: You might find this interesting as well
Statistics
- Brazil: net revenue of Atma Participações 2013-2020
- Brazil: headcount at Atento 2017-2018
- Brazil: EBITDA of Atento 2013-2018
- Brazil: revenue of Atento 2016-2020
- Latin America: BPO industry growth rate 2017, by country
- Latin America: BPO installed capacity in selected countries 2017
- Mexico: BPO stations distribution 2017, by market served
- TTEC Holding's total workstations 2016-2020
- TTEC Holding's total assets 2013-2019
- TTEC Holding's cost of services 2013-2021
- TTEC Holding's revenue 2013-2021
- Global ITO and BPO - Value of industrywide contracts 2012
- Global BPO - value of industrywide contracts 2012
- State of human resources outsourcing in 2014, by service
- Atento S.A. revenue in Argentina 2016-2021
- Access channels offered by Ukrainian outsourced contact centers 2018
- Factors which create successful outsourcing experiences for businesses worldwide 2015
- Consumer experiences with customer service in the U.S. 2010-2014
AMECH, & MarketResearch.com. (February 26, 2021). Key figures on the Business Process Outsourcing (BPO) sector in Mexico as of 2020 and 2021 [Graph]. In Statista. Retrieved March 28, 2023, from https://www.statista.com/statistics/895283/mexico-bpo-market-key-figures/
AMECH, und MarketResearch.com. "Key figures on the Business Process Outsourcing (BPO) sector in Mexico as of 2020 and 2021." Chart. February 26, 2021. Statista. Accessed March 28, 2023. https://www.statista.com/statistics/895283/mexico-bpo-market-key-figures/
AMECH, MarketResearch.com. (2021). Key figures on the Business Process Outsourcing (BPO) sector in Mexico as of 2020 and 2021. Statista. Statista Inc.. Accessed: March 28, 2023. https://www.statista.com/statistics/895283/mexico-bpo-market-key-figures/
AMECH, and MarketResearch.com. "Key Figures on The Business Process Outsourcing (Bpo) Sector in Mexico as of 2020 and 2021." Statista, Statista Inc., 26 Feb 2021, https://www.statista.com/statistics/895283/mexico-bpo-market-key-figures/
AMECH & MarketResearch.com, Key figures on the Business Process Outsourcing (BPO) sector in Mexico as of 2020 and 2021 Statista, https://www.statista.com/statistics/895283/mexico-bpo-market-key-figures/ (last visited March 28, 2023)
Key figures on the Business Process Outsourcing (BPO) sector in Mexico as of 2020 and 2021 [Graph], AMECH, & MarketResearch.com, February 26, 2021. [Online]. Available: https://www.statista.com/statistics/895283/mexico-bpo-market-key-figures/