Kakao Bank is at the heart of this innovation. Founded in 2016 and launched in 2017, Kakao Bank was the second digital bank in South Korea after K Bank. Digital banks, also known as internet-only banks or neobanks, have no physical branches and operate only through digital channels. Within just four years of launching, Kakao Bank has acquired more than 17 million customers and experienced dramatic growth like no other bank in South Korea. Now it has established itself as one of the leading digital banks not only domestically but also globally.
Kakao Bank’s recipe for successKakao Bank's success is often summed up in three words: accessibility, convenience, and attractive products. With its intuitive banking app, Kakao Bank enabled its customers to access banking services as quickly and easily as possible. For example, it simplified the process of opening a bank account by using only a passcode or fingerprint scan, bypassing the time-consuming and partly complicated authentication process required at other banks.
The most successful products include, for example, the "moim account", "26-week installment savings" and, more recently, "Kakao Bank mini". Moim account allows customers to regularly collect money from a group of friends or colleagues to use it later for joint activities. 26-week installment savings enables customers to save a set amount of money that increases each week. The recently launched Kakao Bank mini is an electronic prepaid payment method for teenagers aged 14 to 18 years and has seen a rapid increase in subscribers in a short time.