Amazon CEO Jeff Bezos once said: “If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.” As the infographic below shows, the founder of 'earth's biggest bookstore' certainly seems to have kept this wisdom in mind, building his company into the 'most loved' brand in the United States.
A recent survey by Morning Consult revealed that Amazon currently enjoys a nationwide-best net favorability of 76 percent. Close behind the Seattle-based retail giant is Google, with a 75 percent score. The top ten is dominated by American companies, with one exception; Japanese tech firm Sony makes it into joint eigtth position with Home Depot and Lowe's with 70 percent.
The Statistics Portal
Statistics and Studies from more than 18,000 Sources
- Prices & Access
Our Services Statistics Access to 1 million statistics – ready to use in PPT, XLS and PNG. → Recent Statistics → Popular Statistics → Search StatisticsStudies & Reports Dossiers, industry reports and further studies. → All Dossiers → All Industry Reports → All Toplists → All Outlook Reports → Study Database
Industries IndustriesIndustry Reports Industry Forecasts
Digital Markets Digital Media Digital Advertisinge-Commerce Smart HomeFinTech eHealth eTravel
Consumer Markets NewMarkets
Infographics Recent Infographics
ProductsAdvertising on Statista (PDF)