Global market spend on business process outsourcing 2016-2023

Published by Statista Research Department, Jul 6, 2022
In 2018, global market spending on business process outsourcing (BPO) amounted to approximately 170.4 billion U.S. dollars. By 2023, this market is expected to spend 212 billion U.S. dollars. Global market spending on outsourcing and shared services (OSS) amounted to approximately 688.4 billion U.S. dollars in 2018.

Global market spend on business process outsourcing (BPO) from 2016 to 2023 (in billion U.S. dollars)

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Release date

April 2019

Region

Worldwide

Survey time period

2016 to 2018

Supplementary notes

* This value is an estimate.
** These values are forecasts.

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Business process outsourcing industry worldwideIT outsourcing industryConsulting services industry in the U.S.
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