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Share of transactions in the global outsourcing market by type Q3 2018-Q2 2020

This statistic depicts the share of transactions in the global outsourcing market from the third quarter of 2018 to the second quarter of 2020, by type. In the second quarter of 2020, 70 percent of the transactions that took place in the outsourcing market were digital-focused.

Share of transactions in the global outsourcing market from the third quarter of 2018 to the second quarter of 2020, by type

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Source

Release date

August 2020

Region

Worldwide

Survey time period

Q3 2018 to Q2 2020

Supplementary notes

To access the data click on Complimentary Abstract/ Table of Contents.
* Includes centres that provide digital as well as traditional services.
Values prior to Q1 2020 were taken from a previous release.

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Statistics on "Business process outsourcing (BPO) worldwide"

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