Share of transactions in the global outsourcing market by type Q3 2018-Q3 2019

This statistic depicts the share of transactions in the global outsourcing market from the third quarter of 2018 to the third quarter of 2019, by type. In the third quarter of 2019, 66 percent of the transactions that took place in the outsourcing market were digital-focused.

Share of transactions in the global outsourcing market from the third quarter of 2018 to the third quarter of 2019, by type

Digital-focused*Pure traditional services
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Source

Release date

November 2019

Region

Worldwide

Survey time period

Q3 2018 to Q3 2019

Supplementary notes

To access the data click on Complimentary Abstract/ Table of Contents.
* Includes centers that provide digital as well as traditional services.
Values prior to Q2 2019 were taken from a previous release.

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Statistics on "Business process outsourcing (BPO) worldwide"

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