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Revenue of the leading companies in the global BPO market 2018
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Revenue of the leading companies in the global BPO market 2018
Leading vendors in the global BPO market in 2018, by revenue (in million U.S. dollars)
by E. Mazareanu,
last edited
Aug 30, 2019
The statistic shows the leading vendors in the global business process outsourcing (BPO) market in 2018, by revenue. That year, Automatic Data Processing (ADP) was the market leader with just under 13 billion U.S. dollars in revenue.
Leading vendors in the global BPO market in 2018, by revenue (in million U.S. dollars)
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by E. Mazareanu,
last edited
Aug 30, 2019
The statistic shows the leading vendors in the global business process outsourcing (BPO) market in 2018, by revenue. That year, Automatic Data Processing (ADP) was the market leader with just under 13 billion U.S. dollars in revenue.
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- Release date
- June 2019
- Region
- Worldwide
- Survey time period
- 2018
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- As a Premium user you get access to the detailed source references and background information about this statistic.
- Show publisher information
- Release date
- June 2019
More information
- Region
- Worldwide
- Survey time period
- 2018
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Leading countries in offshore business services worldwide in 2019
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Total contract value of the business process outsourcing market worldwide 2000-2018
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Global outsourcing industry revenue by service type 2010-2018
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Statistics on "Business process outsourcing (BPO) worldwide"
- Industry overview
The most important statistics
- Global market size of outsourced services from 2000 to 2018 (in billion U.S. dollars)*Global market size of outsourced services 2000-2018
- Global outsourcing industry revenue from 2010 to 2018, by service type (in billion U.S. dollars)*Global outsourcing industry revenue by service type 2010-2018
- Total contract value of the business process outsourcing (BPO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*Total contract value of the business process outsourcing market worldwide 2000-2018
- Global BPO market size in Q4 2017, by segment (in million U.S. dollars)Global market size of BPO by segment Q4 2017
- Total contract value of the information technology outsourcing (ITO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*Contract value of the information technology outsourcing market worldwide 2000-2018
- Customer care BPO market size from 2017 to 2027 (in billion U.S. dollars)Market size of customer care BPO worldwide 2017-2027
- Global revenue of outsourced customer experience market from 2015 to 2020 (in billion U.S. dollars)*Size of global outsourced customer experience market 2015-2020
- Number of transactions in the global outsourcing market from 2017 to 2019, by quarterNumber of transactions in the global outsourcing market by quarter 2017-2019
- Geographical distribution
The most important statistics
- Global outsourcing industry revenue from 2010 to 2018, by region (in billion U.S. dollars)*Global outsourcing industry revenue by region 2010-2018
- Total contract value (TCV) of the outsourcing market in the Americas from 2000 to 2018 (in billion U.S. dollars)*Total contract value of the outsourcing market in the Americas 2000-2018
- Breakdown of the global outsourced customer experience market in 2017, by regionGlobal outsourced customer experience market: breakdown by region 2017
- Share of the outsourced facility management market worldwide as of 2019, by region*The outsourced facility management market share by region 2019
- Leading countries in offshore business services worldwide in 2019Leading countries in offshore business services worldwide in 2019
- Most financially attractive countries for offshore business services worldwide in 2017Most financially attractive countries for offshore business services worldwide 2017
- Leading outsourcing companies
The most important statistics
- Leading vendors in the global BPO market in 2018, by revenue (in million U.S. dollars)Revenue of the leading companies in the global BPO market 2018
- Leading companies in the outsourced customer experience market in 2017, by revenue (in billion U.S. dollars)Revenue of the leading outsourced customer experience service providers 2017
- Revenue of Teleperformance from 2016 to 2018, by business segment (in million euros)Revenue by business segment of Teleperformance 2016-2018
- Revenue of Tata Consultancy Services Limited worldwide from 2007 to 2019 (in trillion Indian rupees)Revenue of Tata Consultancy Services Limited worldwide 2007-2019
- Tata Consultancy Services (TCS) revenue share in 2018 and 2019, by industry verticalTata Consultancy Services percentage of revenue by industry vertical 2018-2019
- Revenue of Accenture plc worldwide from 2009 to 2018 (in billion U.S. dollars)Revenue of Accenture plc worldwide from 2009 to 2018
- Revenue of Accenture plc worldwide from 2010 to 2018, by business line (in billion U.S. dollars)Revenue of Accenture plc worldwide from 2010 to 2018, by business line
- Revenue generated by Fidelity National Information Services (FIS) from 2015 to 2018, by segment (in billion U.S. dollars)FIS revenue 2015-2018 , by segment
- Outsourcing services
The most important statistics
- What are your current and future outsourcing strategies for the various business functions?Current and planned business functions which are outsourced worldwide 2018
- To what extent is your use of offshoring/nearshoring likely to change in the next 2 years across the following functions?Likelihood of global offshoring/nearshoring to change in the next two years 2014-2018
- Outsourcing and managed services usage plans worldwide in 2018, by functionOutsourcing and managed services usage plans worldwide by function 2018
- For which of the following tasks/ responsibilities do you outsource or utilize in-house staff?Major tasks facility managers outsource or utilize in-house staff 2019
- Share of companies who outsource the adoption of supply chain technologies worldwide in 2018, by typeOutsourcing of supply chain technology adoption worldwide by type 2018
- Percentage of 3PL users who outsource logistics services as of 2018, ranked by the most frequently outsourced servicesMost outsourced services in global transportation and logistics industry 2018
- Share of organizations worldwide who outsource their payroll functions from in 2018, by organization sizeOutsourcing of payroll by organization size worldwide by size 2018
- Share of organizations worldwide who outsource their human resources shared services in 2018, by extent of outsourcingHR shared services resourcing outsourcing by organizations worldwide 2018
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Further Content: Statistics, Studies, and Topic Pages
Statistics
- Global market shares of BPO (excluding payments processing) 2016
- Global F&A BPO market share 2012-2014, by vendor
- Global F&A BPO annual expenditure 2013-2018, by region
- Global F&O BPO annual expenditure 2013-2018
- Global F&O BPO annual expenditure 2013-2018, by industry
- Global F&O BPO annual expenditure 2013-2018, by process
- Outsourcing and managed services usage plans worldwide by function 2018
- State of IT outsourcing in 2014, by service
- Outsourcing industry revenue worldwide 2010-2013
- Value of business process outsourcing deals in the United Kingdom (UK) 2014-2017
- Brazil: net revenue of Tivit 2013-2017
- Share of transactions in the global outsourcing market by type Q3 2018-Q2 2019
- Leading drivers for outsourcing back-office services worldwide as of September 2013
- Leading drivers for outsourcing back-office services in BRIC countries in 2013
- Number of transactions in the global outsourcing market by quarter 2017-2019
- TTEC Holding's cost of services 2013-2018
- Number of business services centers in Poland 2015, by city
- TTEC Holding's revenue 2013-2018
- Travel commerce revenue distribution of Travelport 2018, by region
- U.S. IT services: Balance of imports and exports (NAICS-Unaffiliated) 2008
Studies
- Business process outsourcing (BPO) worldwide
- IT outsourcing
- Global REFM Outsourcing Pulse Survey 2019
- Synnex Annual Report 2018
- Teleperformance Annual Report 2018
- TTEC Annual Report 2018 on Form 10-K
- RiverStar Contact Center BPO Survey Results 2011
- U.S. Document Outsourcing Market Forecast 2007-2012
- Global REFM Outsourcing Pulse Survey 2018
- Teleperformance Annual Report 2017
- Synnex Annual Report 2017
- TTEC Annual Report 2017 on Form 10-K
- ADP 2019 Annual Report on Form 10-K
- Global Sourcing and As-a-Service Market Insights 2018
- Conduent 2019 Annual Report on Form 10-K
Statistics on "Business process outsourcing (BPO) worldwide"
- Global market size of outsourced services from 2000 to 2018 (in billion U.S. dollars)*
- Global outsourcing industry revenue from 2010 to 2018, by service type (in billion U.S. dollars)*
- Total contract value of the business process outsourcing (BPO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*
- Global BPO market size in Q4 2017, by segment (in million U.S. dollars)
- Total contract value of the information technology outsourcing (ITO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*
- Customer care BPO market size from 2017 to 2027 (in billion U.S. dollars)
- Global revenue of outsourced customer experience market from 2015 to 2020 (in billion U.S. dollars)*
- Number of transactions in the global outsourcing market from 2017 to 2019, by quarter
- Share of transactions in the global outsourcing market from the third quarter of 2018 to the second quarter of 2019, by type
- Global outsourcing industry revenue from 2010 to 2018, by region (in billion U.S. dollars)*
- Total contract value (TCV) of the outsourcing market in the Americas from 2000 to 2018 (in billion U.S. dollars)*
- Breakdown of the global outsourced customer experience market in 2017, by region
- Share of the outsourced facility management market worldwide as of 2019, by region*
- Leading countries in offshore business services worldwide in 2019
- Most financially attractive countries for offshore business services worldwide in 2017
- Leading vendors in the global BPO market in 2018, by revenue (in million U.S. dollars)
- Leading companies in the outsourced customer experience market in 2017, by revenue (in billion U.S. dollars)
- Revenue of Teleperformance from 2016 to 2018, by business segment (in million euros)
- Revenue of Tata Consultancy Services Limited worldwide from 2007 to 2019 (in trillion Indian rupees)
- Tata Consultancy Services (TCS) revenue share in 2018 and 2019, by industry vertical
- Revenue of Accenture plc worldwide from 2009 to 2018 (in billion U.S. dollars)
- Revenue of Accenture plc worldwide from 2010 to 2018, by business line (in billion U.S. dollars)
- Revenue generated by Fidelity National Information Services (FIS) from 2015 to 2018, by segment (in billion U.S. dollars)
- Revenue of Kelly Services worldwide from 2007 to 2018 (in billion U.S. dollars)
- What are your current and future outsourcing strategies for the various business functions?
- To what extent is your use of offshoring/nearshoring likely to change in the next 2 years across the following functions?
- Outsourcing and managed services usage plans worldwide in 2018, by function
- For which of the following tasks/ responsibilities do you outsource or utilize in-house staff?
- Share of companies who outsource the adoption of supply chain technologies worldwide in 2018, by type
- Percentage of 3PL users who outsource logistics services as of 2018, ranked by the most frequently outsourced services
- Share of organizations worldwide who outsource their payroll functions from in 2018, by organization size
- Share of organizations worldwide who outsource their human resources shared services in 2018, by extent of outsourcing
- Business process outsourcing (BPO) market share (excluding payment processing) worldwide, in 2016, by vendor
- Finance and accounting business process outsourcing market share by vendor from 2012 to 2014*
- Worldwide expenditure on finance and accounting business process outsourcing services by region from 2013 to 2018 (in billion U.S. dollars)
- Worldwide expenditure on finance and accounting business process outsourcing services from 2013 to 2018 (in billion U.S. dollars)
- Worldwide expenditure on finance and accounting business process outsourcing services by industry from 2013 to 2018 (in billion U.S. dollars)
- Worldwide expenditure on finance and accounting business process outsourcing services by process from 2013 to 2018 (in billion U.S. dollars)
- Current and planned information technology outsourcing (ITO) by service in 2014
- Outsourcing industry revenue worldwide from 2010 to 2013, by service (in billion U.S. dollars)
- Value of business process outsourcing (BPO) agreements reached in the United Kingdom (UK) from 2014 to 2017 (in billion GBP)
- Net revenue of Tivit in Brazil from 2013 to 2017 (in billion Brazilian reals)
- Leading drivers for outsourcing back-office services worldwide as of September 2013
- Leading drivers for outsourcing back-office services in BRIC countries as of September 2013*
- Total cost of services generated by TTEC Holdings from 2013 to 2018 (in million U.S. dollars)
- Number of business services centers in largest cities of Poland as of 2015
- Total revenue generated by TTEC Holdings from 2013 to 2018 (in billion U.S. dollars)
- Travel commerce revenue distribution of Travelport worldwide in 2018, by region
- Trade balance of imports and exports with U.S. IT services (NAICS-Unaffiliated)* from 2000 to 2008 (in million U.S. dollars)
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