Global market size of outsourced services from 2000 to 2017 (in billion U.S. dollars)*

Global outsourcing market size 2000-2017 This statistic shows the global outsourcing market size from 2000 to 2017. In 2017, the global outsourcing market amounted to 88.9 billion U.S. dollars.
The global outsourcing market - additional information

The revenue of the global outsourced services industry has been unsteady over the last few years. In 2016, the industry market size dropped to 76.9 billion U.S. dollars, the lowest figure seen in a decade. The largest share of revenue for this industry came from Europe, the Middle East and Africa, followed by the Americas. A much smaller share of global revenue came from the Asia Pacific region.

Outsourcing involves the contracting out of business processes to third parties, usually in order for the business to avoid certain costs, such as taxes. In 2016, business process outsourcing contributed a much smaller proportion of the industry’s global revenue than information technology outsourcing, generating 24 billion and 52.9 billion U.S. dollars respectively.

Other outsourcing segments within the global industry include business services, energy, healthcare and pharmaceuticals, retail, travel and transport, and telecom and media. In 2016, the leading driver for using outsourcing services, according to business executives, was to cut costs. Other drivers included, enabling focus on core business and solving capacity issues.
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YearRevenue in billion U.S. dollars
200045.6
200152.4
200260.1
200364.8
200470
200576.3
200677.1
200780.5
200887.5
200991.3
201093.1
201195
201299.1
201382.9
2014104.6
201588.9
2016**76.9
201788.9
YearRevenue in billion U.S. dollars
200045.6
200152.4
200260.1
200364.8
200470
200576.3
200677.1
200780.5
200887.5
200991.3
201093.1
201195
201299.1
201382.9
2014104.6
201588.9
2016**76.9
201788.9
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Description Source More information
This statistic shows the global outsourcing market size from 2000 to 2017. In 2017, the global outsourcing market amounted to 88.9 billion U.S. dollars.
The global outsourcing market - additional information

The revenue of the global outsourced services industry has been unsteady over the last few years. In 2016, the industry market size dropped to 76.9 billion U.S. dollars, the lowest figure seen in a decade. The largest share of revenue for this industry came from Europe, the Middle East and Africa, followed by the Americas. A much smaller share of global revenue came from the Asia Pacific region.

Outsourcing involves the contracting out of business processes to third parties, usually in order for the business to avoid certain costs, such as taxes. In 2016, business process outsourcing contributed a much smaller proportion of the industry’s global revenue than information technology outsourcing, generating 24 billion and 52.9 billion U.S. dollars respectively.

Other outsourcing segments within the global industry include business services, energy, healthcare and pharmaceuticals, retail, travel and transport, and telecom and media. In 2016, the leading driver for using outsourcing services, according to business executives, was to cut costs. Other drivers included, enabling focus on core business and solving capacity issues.
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Release date
January 2018
Region
Worldwide
Survey time period
2000 to 2017
Supplementary notes
Values up to 2016 were taken from previous editions.
* Annualized revenue is based on active industry-wide contracts with a total contract value over 25 million U.S. dollars.

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