Global outsourcing market size 2000-2018

Global market size of outsourced services from 2000 to 2018 (in billion U.S. dollars)*

Global outsourcing market size 2000-2018 This statistic shows the global outsourcing market size from 2000 to 2018. In 2018, the global outsourcing market amounted to 85.6 billion U.S. dollars.
The global outsourcing market - additional information

The revenue of the global outsourced services industry has been unsteady over the last few years. In 2016, the industry market size dropped to 76.9 billion U.S. dollars, the lowest figure seen in a decade. The largest share of revenue for this industry came from the Americas, followed by Europe, the Middle East and Africa. A much smaller share of global revenue came from the Asia Pacific region.

Outsourcing involves the contracting out of business processes to third parties, usually in order for the business to avoid certain costs, such as taxes. In 2018, business process outsourcing contributed a much smaller proportion of the industry’s global revenue than information technology outsourcing, generating 23.6 billion and 62 billion U.S. dollars respectively.

Other outsourcing segments within the global industry include business services, energy, healthcare and pharmaceuticals, retail, travel and transport, and telecom and media. In 2016, the leading driver for using outsourcing services, according to business executives, was to cut costs. Other drivers included, enabling focus on core business and solving capacity issues.
Show more

Global market size of outsourced services from 2000 to 2018 (in billion U.S. dollars)*

Loading statistic...
YearRevenue in billion U.S. dollars
201885.6
201788.9
201676.9
201588.9
2014104.6
201382.9
201299.1
201195
201093.1
200991.3
200887.5
200780.5
200677.1
200576.3
200470
200364.8
200260.1
200152.4
200045.6
YearRevenue in billion U.S. dollars
201885.6
201788.9
201676.9
201588.9
2014104.6
201382.9
201299.1
201195
201093.1
200991.3
200887.5
200780.5
200677.1
200576.3
200470
200364.8
200260.1
200152.4
200045.6
Download Settings Share
Download started
Please be patient - this may take a moment
This statistic shows the global outsourcing market size from 2000 to 2018. In 2018, the global outsourcing market amounted to 85.6 billion U.S. dollars.
The global outsourcing market - additional information

The revenue of the global outsourced services industry has been unsteady over the last few years. In 2016, the industry market size dropped to 76.9 billion U.S. dollars, the lowest figure seen in a decade. The largest share of revenue for this industry came from the Americas, followed by Europe, the Middle East and Africa. A much smaller share of global revenue came from the Asia Pacific region.

Outsourcing involves the contracting out of business processes to third parties, usually in order for the business to avoid certain costs, such as taxes. In 2018, business process outsourcing contributed a much smaller proportion of the industry’s global revenue than information technology outsourcing, generating 23.6 billion and 62 billion U.S. dollars respectively.

Other outsourcing segments within the global industry include business services, energy, healthcare and pharmaceuticals, retail, travel and transport, and telecom and media. In 2016, the leading driver for using outsourcing services, according to business executives, was to cut costs. Other drivers included, enabling focus on core business and solving capacity issues.
Show more
Statista Accounts: Access All Statistics. Starting from $588 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.

Premium Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$49 / Month *

Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract.
   Prices do not include sales tax.
Leading companies trust Statista:
paypalgoogleadobepgsamsungtelekom
Related Studies: Available to Download in PDF or PPTX Format
IT outsourcing
IT outsourcing

All Information
in one Presentation

IT outsourcing

Everything On "IT outsourcing" in One Document: Edited and Divided into Handy Chapters. Including Detailed References.

Statista is a great source of knowledge, and pretty helpful to manage the daily work.
Christof Baron

Christof Baron
CEO, MindShare Germany

Statistics on "Business process outsourcing (BPO) worldwide"
  • Industry overview
The most important statistics
  • Geographical distribution
  • Leading outsourcing companies
  • Outsourcing services
Discover Statista
Need help with using Statista for your research? Tutorials and first steps
Further Content: Statistics, Studies, and Topic Pages
Learn more about how Statista can support your business.
Do you have any questions about our business solutions?

We provide you with detailed information about our Corporate Account.