Global market size of outsourced services from 2000 to 2017 (in billion U.S. dollars)*

Global market size of outsourced services 2000-2017 This statistic shows the global market size of outsourced services from 2000 to 2017. In 2017, the global outsourcing market amounted to 88.9 billion U.S. dollars.
The global outsourcing market - additional information

The revenue of the global outsourced services industry has been unsteady over the last few years. In 2016, the industry market size dropped to 76.9 billion U.S. dollars, the lowest figure seen in a decade. The largest share of revenue for this industry came from Europe, the Middle East and Africa, followed by the Americas. A much smaller share of global revenue came from the Asia Pacific region.

Outsourcing involves the contracting out of business processes to third parties, usually in order for the business to avoid certain costs, such as taxes. In 2016, business process outsourcing contributed a much smaller proportion of the industry’s global revenue than information technology outsourcing, generating 24 billion and 52.9 billion U.S. dollars respectively.

Other outsourcing segments within the global industry include business services, energy, healthcare and pharmaceuticals, retail, travel and transport, and telecom and media. In 2016, the leading driver for using outsourcing services, according to business executives, was to cut costs. Other drivers included, enabling focus on core business and solving capacity issues.
Show more
Loading statistic...
YearRevenue in billion U.S. dollars
200045.6
200152.4
200260.1
200364.8
200470
200576.3
200677.1
200780.5
200887.5
200991.3
201093.1
201195
201299.1
201382.9
2014104.6
201588.9
2016**76.9
201788.9
YearRevenue in billion U.S. dollars
200045.6
200152.4
200260.1
200364.8
200470
200576.3
200677.1
200780.5
200887.5
200991.3
201093.1
201195
201299.1
201382.9
2014104.6
201588.9
2016**76.9
201788.9

© Statista 2018

Download Settings Share
Chart type
Datalabels
Share on Social Media
HTML code to embed chart as PNG (FAQ)
Download started
Please be patient - this may take a moment
Description Source More information
This statistic shows the global market size of outsourced services from 2000 to 2017. In 2017, the global outsourcing market amounted to 88.9 billion U.S. dollars.
The global outsourcing market - additional information

The revenue of the global outsourced services industry has been unsteady over the last few years. In 2016, the industry market size dropped to 76.9 billion U.S. dollars, the lowest figure seen in a decade. The largest share of revenue for this industry came from Europe, the Middle East and Africa, followed by the Americas. A much smaller share of global revenue came from the Asia Pacific region.

Outsourcing involves the contracting out of business processes to third parties, usually in order for the business to avoid certain costs, such as taxes. In 2016, business process outsourcing contributed a much smaller proportion of the industry’s global revenue than information technology outsourcing, generating 24 billion and 52.9 billion U.S. dollars respectively.

Other outsourcing segments within the global industry include business services, energy, healthcare and pharmaceuticals, retail, travel and transport, and telecom and media. In 2016, the leading driver for using outsourcing services, according to business executives, was to cut costs. Other drivers included, enabling focus on core business and solving capacity issues.
Show more
Release date
January 2018
Region
Worldwide
Survey time period
2000 to 2017
Supplementary notes
Values up to 2016 were taken from previous editions.
* Annualized revenue is based on active industry-wide contracts with a total contract value over 25 million U.S. dollars.

Statista Accounts: Access All Statistics. Starting from $588 / Year

Statistics on "Business process outsourcing (BPO) worldwide"

  • Industry overview
The most important statistics
  • Geographical distribution
The most important statistics
  • Leading outsourcing companies
The most important statistics
  • Outsourcing services
The most important statistics

Related Studies: Available to Download in PDF or PPTX Format

IT outsourcing

All Information
in one Presentation

IT outsourcing

Everything On "IT outsourcing" in One Document: Edited and Divided into Handy Chapters. Including Detailed References.

Statista for Your Company: The Research and Analysis Tool

  • Product Film
  • Statistics
  • Downloads

Our Premium Statistics - facts for your business

Currently, Statista provides more than 1 million statistics.
93 percent (all Premium content) are exclusively accessible via our professional accounts.

Unlimited access

As a Statista Premium customer, you receive unlimited access to all statistics at all times. Including downloads of data in the most common formats (XLS, PDF & PNG). Create relevant and significant statistics in no time.

You are in good company

Further Content: Statistics, Studies, and Topic Pages

Our Business Solutions: Save Time and Money

only

$588*

per year
Your advantages
  • Full access to all our statistics
  • Download as XLS, PDF & PNG
  • Relevant data: complete source information
All functions of our platform illustrated face-to-face
  • Learn how Statista supports your company
  • Extensive tour across the whole portal
  • Personal guidance by our support team
The knowledge database for your company
  • All functions of the Premium Account
  • Access to dossiers, forecasts and studies
  • Access to our international database
  • Publishing rights and other exclusive functions

Statistics on the topic

Topics

About Statista

Learn more about how Statista can support your business.

Request webinar