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Global outsourced customer experience market: breakdown by region 2017
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Global outsourced customer experience market: breakdown by region 2017
Breakdown of the global outsourced customer experience market in 2017, by region
by E. Mazareanu,
last edited
Apr 17, 2019
This statistic shows the breakdown of the global outsourced customer experience market in 2017, by region. In that year, the Asia Pacific region accounted for 22 percent of the outsourced customer experience market.
Breakdown of the global outsourced customer experience market in 2017, by region
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by E. Mazareanu,
last edited
Apr 17, 2019
This statistic shows the breakdown of the global outsourced customer experience market in 2017, by region. In that year, the Asia Pacific region accounted for 22 percent of the outsourced customer experience market.
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- As a Premium user you get access to the detailed source references and background information about this statistic.
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- Release date
- March 2019
- Region
- Worldwide
- Survey time period
- 2017
Source
- Show sources information
- As a Premium user you get access to the detailed source references and background information about this statistic.
- Show publisher information
- Release date
- March 2019
More information
- Region
- Worldwide
- Survey time period
- 2017
Other statistics on the topic
Business process outsourcing industry worldwide
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Total contract value of the business process outsourcing market worldwide 2000-2018
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Global outsourcing industry revenue by service type 2010-2018
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Statistics on "Business process outsourcing (BPO) worldwide"
- Industry overview
The most important statistics
- Global market size of outsourced services from 2000 to 2018 (in billion U.S. dollars)*Global market size of outsourced services 2000-2018
- Global outsourcing industry revenue from 2010 to 2018, by service type (in billion U.S. dollars)*Global outsourcing industry revenue by service type 2010-2018
- Total contract value of the business process outsourcing (BPO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*Total contract value of the business process outsourcing market worldwide 2000-2018
- Global BPO market size in Q4 2017, by segment (in million U.S. dollars)Global market size of BPO by segment Q4 2017
- Total contract value of the information technology outsourcing (ITO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*Contract value of the information technology outsourcing market worldwide 2000-2018
- Global IT services market size in Q4 2017, by segment (in billion U.S. dollars)Global market size of IT services by segment Q4 2017
- Global revenue of outsourced customer experience market from 2015 to 2020 (in billion U.S. dollars)*Size of global outsourced customer experience market 2015-2020
- Geographical distribution
The most important statistics
- Global outsourcing industry revenue from 2010 to 2018, by region (in billion U.S. dollars)*Global outsourcing industry revenue by region 2010-2018
- Total contract value (TCV) of the outsourcing market in the Americas from 2000 to 2018 (in billion U.S. dollars)*Total contract value of the outsourcing market in the Americas 2000-2018
- Breakdown of the global outsourced customer experience market in 2017, by regionGlobal outsourced customer experience market: breakdown by region 2017
- Share of the outsourced facility management market worldwide as of 2019, by region*The outsourced facility management market share by region 2019
- Leading countries in offshore business services worldwide in 2017Leading countries in offshore business services worldwide in 2017
- Most financially attractive countries for offshore business services worldwide in 2017Most financially attractive countries for offshore business services worldwide 2017
- Leading outsourcing companies
The most important statistics
- Business process outsourcing (BPO) market shares in 2016, by vendorGlobal market shares of BPO vendors 2016
- Leading companies in the outsourced customer experience market in 2017, by revenue (in billion U.S. dollars)Revenue of the leading outsourced customer experience service providers 2017
- Revenue of ISS World worldwide from 2009 to 2018 (in billion U.S. dollars)Revenue of ISS World worldwide 2009-2018
- Share of revenue generated by ISS World worldwide in 2017, by business segmentRevenue share of ISS World worldwide by business segment 2017
- Revenue of Accenture plc worldwide from 2010 to 2018, by business line (in billion U.S. dollars)Revenue of Accenture plc worldwide from 2010 to 2018, by business line
- Revenue of CBRE Group from 2009 to 2018 (in billion U.S. dollars)Revenue of CBRE Group 2009-2018
- Revenue of Kelly Services worldwide from 2007 to 2018 (in billion U.S. dollars)Revenue of Kelly Services worldwide 2007-2018
- Revenue of Teleperformance from 2016 to 2018, by business segment (in million euros)Revenue by business segment of Teleperformance 2016-2018
- Outsourcing services
The most important statistics
- What are your current and future outsourcing strategies for the various business functions?Current and planned business functions which are outsourced worldwide 2018
- Leading drivers for using outsourcing services worldwide in 2016Leading drivers for outsourcing services worldwide 2016
- Which of the following do you consider to be the main drivers of a successful outsourcing experience?Factors which create successful outsourcing experiences for businesses worldwide 2015
- How companies respond to issues with business service providers worldwide in 2016Companies response to issues with business service providers worldwide 2016
- For which of the following tasks/ responsibilities do you outsource or utilize in-house staff?Major tasks facility managers outsource or utilize in-house staff 2019
- Percentage of 3PL users who outsource logistics services as of 2018, ranked by the most frequently outsourced servicesMost outsourced services in global transportation and logistics industry 2018
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Statistics
- Global BPO - value of industrywide contracts 2012
- Global outsourcing market - breakdown of industrywide contracts by contract value
- Total contract value of ITO market worldwide 2016
- Information technology outsourcing market by function 2006-2011
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- Global ITO and BPO - Value of industrywide contracts 2012
- Global outsourcing market - number of industrywide contracts by contract value 2011
- Outsourcing industry value of industrywide contracts by region 2012
- Outsourcing in the Americas - Value of industrywide contracts Q1 '08 - Q4 '11
- Global commercial as-a-service sector half-year ACV worldwide 2016-2019, by type
- Global outsourcing market - number of industrywide contracts by contract value
- Global outsourcing - Value of industrywide contracts 2010, by quarter
- Contract value in global outsourcing by industry segment 2011
- Global outsourcing - Value of industrywide contracts 2010
- Turnover of the dematerialization market in France 2007-2015
- Industry revenue of »office administrative, office support« in Hungary 2011-2023
- Design in businesses: extent of use worldwide 2018
- Industry revenue of »office administrative and support activities« in Bulgaria 2011-2023
- Poland: production value of administrative and support services industry 2008-2016
- Portugal: employees in the professional & technical activities industry 2008-2015
Studies
- IT outsourcing
- Business process outsourcing (BPO) worldwide
- U.S. Document Outsourcing Market Forecast 2007-2012
- Global REFM Outsourcing Pulse Survey 2019
- Global Sourcing and As-a-Service Market Insights 2018
- Synnex Annual Report 2018
- Teleperformance Annual Report 2018
- 2019 Global Shared Services Survey Report
- TTEC Annual Report 2018 on Form 10-K
- Global Sourcing and As-a-Service Market Insights 2017
- Global REFM Outsourcing Pulse Survey 2018
- Teleperformance Annual Report 2017
- Synnex Annual Report 2017
- TTEC Annual Report 2017 on Form 10-K
- The Forrester Wave: Global Infrastructure Outsourcing
Statistics on "Business process outsourcing (BPO) worldwide"
- Global market size of outsourced services from 2000 to 2018 (in billion U.S. dollars)*
- Global outsourcing industry revenue from 2010 to 2018, by service type (in billion U.S. dollars)*
- Total contract value of the business process outsourcing (BPO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*
- Global BPO market size in Q4 2017, by segment (in million U.S. dollars)
- Total contract value of the information technology outsourcing (ITO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*
- Global IT services market size in Q4 2017, by segment (in billion U.S. dollars)
- Global revenue of outsourced customer experience market from 2015 to 2020 (in billion U.S. dollars)*
- Global outsourcing industry revenue from 2010 to 2018, by region (in billion U.S. dollars)*
- Total contract value (TCV) of the outsourcing market in the Americas from 2000 to 2018 (in billion U.S. dollars)*
- Breakdown of the global outsourced customer experience market in 2017, by region
- Share of the outsourced facility management market worldwide as of 2019, by region*
- Leading countries in offshore business services worldwide in 2017
- Most financially attractive countries for offshore business services worldwide in 2017
- Business process outsourcing (BPO) market shares in 2016, by vendor
- Leading companies in the outsourced customer experience market in 2017, by revenue (in billion U.S. dollars)
- Revenue of ISS World worldwide from 2009 to 2018 (in billion U.S. dollars)
- Share of revenue generated by ISS World worldwide in 2017, by business segment
- Revenue of Accenture plc worldwide from 2010 to 2018, by business line (in billion U.S. dollars)
- Revenue of CBRE Group from 2009 to 2018 (in billion U.S. dollars)
- Revenue of Kelly Services worldwide from 2007 to 2018 (in billion U.S. dollars)
- Revenue of Teleperformance from 2016 to 2018, by business segment (in million euros)
- What are your current and future outsourcing strategies for the various business functions?
- Leading drivers for using outsourcing services worldwide in 2016
- Which of the following do you consider to be the main drivers of a successful outsourcing experience?
- How companies respond to issues with business service providers worldwide in 2016
- For which of the following tasks/ responsibilities do you outsource or utilize in-house staff?
- Percentage of 3PL users who outsource logistics services as of 2018, ranked by the most frequently outsourced services
- Value of industrywide contracts in the global BPO market from first quarter 2008 to fourth quarter 2012 (in billion U.S. dollars)*
- Breakdown of industrywide contracts in the global outsourcing market by contract value from 2000 to 2010 (in billion U.S. dollars)
- Leading service types for information technology outsourcing (ITO) contracts worldwide in 2016, by contract value (in billion U.S. dollars)*
- Global information technology outsourcing market contract value by function from 2006 to 2011 (in billion U.S. dollars)*
- Value of industrywide contracts in global ITO market from first quarter 2008 to fourth quarter 2012 (in billion U.S. dollars)*
- Value of industrywide contracts in global ITO and BPO market from first quarter 2008 to fourth quarter 2012 (in billion U.S. dollars)*
- Number of industrywide contracts in global outsourcing market by contract value in 2011
- Value of industrywide contracts* in international outsourcing market by region from 2008 to 2012 (in billion U.S. dollars)
- Value of industrywide contracts* in the American outsourcing market** from Q1 '08 to Q4 '11 (in billion U.S. dollars)
- Half-year annual contract value (ACV) for the global commercial as-a-service sector from 2016 to 2019, by type (in billion U.S. dollars)
- Number of industrywide contracts in global outsourcing market by contract value from 2000 to 2010
- Value of industrywide contracts* in the global outsourcing market from Q1 '08 to Q4 '10 (in billion U.S. dollars)
- Comparison of total contract value in global outsourcing market by industry from 2008 to 2011 (in billion U.S. dollars)*
- Value of industrywide contracts* in the global outsourcing market from 2000 to 2010 (in billion U.S. dollars)
- Turnover of the dematerialization market in France from 2007 to 2015 (in billion of euros)
- Industry revenue of »office administrative, office support« in Hungary from 2011 to 2023 (in million U.S. Dollars)
- Extent to which design approaches are used to shape products or services in organizations worldwide in 2018
- Industry revenue of »office administrative and support activities« in Bulgaria from 2011 to 2023 (in million U.S. Dollars)
- Annual production value of the administrative and support service activities industry in Poland from 2008 to 2016 (in million euros)
- Total number of employees in the professional, scientific and technical activities industry in Portugal from 2008 to 2015
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