Online services Russians plan to use after self-isolation 2020

Approximately 45 percent of respondents in Russia stated that they wanted to continue using online food and grocery delivery services after the COVID-19 self-isolation period ended in May 2020. One quarter of consumers planned to keep their online streaming platform subscriptions.

For further information about the coronavirus (COVID-19) pandemic, please visit our dedicated Facts and Figures page.

Which of the new habits will you most likely keep upon the end of the quarantine?

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Release date

May 2020



Survey time period

April 29 to May 5, 2020

Number of respondents

994 respondents*

Special properties

Active population of Russia on quarantine**

Method of interview

Online survey

Supplementary notes

* Of them, 870 were considered trustworthy.
** The active population refers to students and enterprises and organizations employees and entrepreneurs who continued to work or study during the self-isolation period. As of the survey date, users were on quarantine for one month or longer.

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Statistics on "Digital services in Russia"

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