COVID-19 impacted negative aspects of online shopping in China 2020

A survey about COVID-19 impact on consumer behavior in China revealed that around 46 percent of respondents mentioned slow logistics and inconvenient delivery as the negative experiences they had shopping on e-commerce platforms during the coronavirus epidemic. However, the same survey showed that more than 80 percent of all surveyed consumers were satisfied with online shopping during that time.

Most common negative experiences of online shopping during the coronavirus COVID-19 epidemic in China in 2020

Exclusive Premium statistic

You need a Single Account for unlimited access.

  • Full access to 1m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Single Account

only $59 / month *
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$708 / Year

Show detailed source information?
Register for free
Already a member?
Log in
Source

In cooperation with
DATA100 Insight
Release date

June 2020

Region

China

Survey time period

2020

Number of respondents

3,894 respondents

Method of interview

Online survey

Supplementary notes

Survey question:
What are the bad experiences of online shopping platforms?

Survey samples were collected from five million Pinrenwu app users. The male to female ratio was 57 to 43, and the age range was from 70’s to 00’s. The regional distribution represented the national level, of which the Wuhan sample accounted for seven percent.

Statista Accounts: Access All Statistics. Starting from $708 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Single Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 / Month *
Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract; Prices do not include sales tax.

Statistics on "Online shopping in Russia "

Statista Accounts: Access All Statistics. Starting from $708 / Year
Learn more about how Statista can support your business.