Factors affecting U.S. shopping decisions during coronavirus pandemic April 2020

Published by
Stephanie Chevalier,
Jul 7, 2021
In an April 2020 survey conducted on consumers in the United States, 51 percent of respondents reported that price most affected their online shopping decisions. In contrast, only seven percent of consumers reported that what most impacted their decision is the website's user-friendliness.

Factors most affecting online shopping decisions of consumers in the United States during the coronavirus outbreak as of April 2020

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Release date

May 2020

Region

United States

Survey time period

April 2020

Number of respondents

1,091 respondents

Age group

18 years and older

Special properties

U.S. consumers

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Coronavirus (COVID-19): impact on e-commerce in the U.S.Coronavirus (COVID-19) in the U.S.Coronavirus (COVID-19): impact on the retail landscape in the U.S.Impact of inflation on e-commerceCoronavirus impact on retail in Canada
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