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Preferred ways and places for returning online purchased products in France 2020

Preferred return points of French people having returned articles in the past 12 months in 2020

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Sources

Release date

February 2021

Region

France

Survey time period

November 2020

Number of respondents

1,000 respondents

Age group

18 years and older

Special properties

Online buyers of non-food products in the last 12 months

Method of interview

Online survey

Supplementary notes

The question was phrased by the source as follows: "Les moyens de retours de produits achetés en ligne préféraient des consommateurs sont :".

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Statistics on "State of e-commerce shipping in France"

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