Business metric (spending, costs..) changes in 2020

Published by
Ahmed Sherif,
Jul 7, 2023
The majority of the surveyed companies have increased their spending on digital and technology initiatives in the past year during the COVID-19 pandemic, while other costs generally saw a decrease. Additionally, 44 percent of companies increased their number of full-time equivalent (FTEs) employees in digital/tech roles, whereas 43 percent of respondents reported decrease in overall numbers of FTEs .

Changes in business metrics on tech spending, costs, etc. in 2020 (COVID-19 impact)

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Release date

May 2021

Region

Worldwide

Survey time period

January 19 to January 29, 2021

Number of respondents

1,140 respondents

Special properties

C-level executives, senior managers, and business-unit, department, or division heads representing the full range of regions, industries, company sizes, and functional specialities

Method of interview

Online survey

Supplementary notes

Note: Respondents who answered "don't know" were not disclosed.

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