Share of enterprises taking online orders Vietnam 2019-2020, by channel
Vietnam's e-commerce market has been expanding fast in recent years, reaching a total revenue of 12 billion U.S. dollars in 2020.
According to a survey conducted in 2020 in Vietnam, around 81 percent of surveyed enterprises took order from emails. Meanwhile, around 29 percent of them accepted orders from e-commerce channels, indicating a significant increase from 2019.