Main obstacles for purchasing online in Vietnam 2021

Published by
Minh-Ngoc Nguyen,
Sep 12, 2022
As surveyed in 2021, 68 percent of Vietnamese respondents stated that the lack of quality of goods compared to the advertised products was an obstacle for using shopping online. Concerns about data security were also among the leading obstacles for online purchases, according to over half of them.

Main obstacles for online purchases in Vietnam in 2021

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Source

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Release date

September 2022

Region

Vietnam

Survey time period

2021

Number of respondents

4,584 respondents

Age group

18 years and older

Special properties

among online users

Method of interview

Questionnaire

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Statistics on " E-commerce in Vietnam "

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Statistics on E-commerce in Vietnam

Overview

5

Key indicators

5

Leading e-commerce categories

7

Leading e-commerce sites

7

Payment methods

5

Consumer behavior

6

Further related statistics

18

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Topics

E-commerce in VietnamRetail sector in VietnamFintech in VietnamRide-hailing market in VietnamOnline travel market in Vietnam
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