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Zendesk. (March 4, 2021). Leading messaging channels used for customer service by companies worldwide in 2020, by year-over year usage growth [Graph]. In Statista. Retrieved October 19, 2021, from https://www.statista.com/statistics/1260555/top-messaging-channels-for-customer-service-by-yoy-growth/
Zendesk. "Leading messaging channels used for customer service by companies worldwide in 2020, by year-over year usage growth." Chart. March 4, 2021. Statista. Accessed October 19, 2021. https://www.statista.com/statistics/1260555/top-messaging-channels-for-customer-service-by-yoy-growth/
Zendesk. (2021). Leading messaging channels used for customer service by companies worldwide in 2020, by year-over year usage growth. Statista. Statista Inc.. Accessed: October 19, 2021. https://www.statista.com/statistics/1260555/top-messaging-channels-for-customer-service-by-yoy-growth/
Zendesk. "Leading Messaging Channels Used for Customer Service by Companies Worldwide in 2020, by Year-over Year Usage Growth." Statista, Statista Inc., 4 Mar 2021, https://www.statista.com/statistics/1260555/top-messaging-channels-for-customer-service-by-yoy-growth/
Zendesk, Leading messaging channels used for customer service by companies worldwide in 2020, by year-over year usage growth Statista, https://www.statista.com/statistics/1260555/top-messaging-channels-for-customer-service-by-yoy-growth/ (last visited October 19, 2021)
