Preferred ways to shop online worldwide 2021, by category

Published by
Stephanie Chevalier,
Mar 15, 2023
According to a July 2021 survey, consumers worldwide reported their favorite way to shop was to buy products online and have them home delivered. Appliances and apparel shared almost the same interest in this type of purchase, with one-third of respondents. The least popular way for global shoppers to purchase products was to buy online and pick up at a collection point, with less than four percent of respondents opting for this option.

Most popular ways to purchase online worldwide 2021, by selected categories

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Release date

August 2021

Region

Worldwide

Survey time period

July 2021

Number of respondents

5,000 consumers across 10 countries

Supplementary notes

The original question posed in the survey was: 'What is your preferred way of getting the following product types?'
This statistic excludes the following answer option: 'Buy in store'.

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Statistics on " E-commerce worldwide "

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Overview

7

Leading players

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Traffic and conversion

6

Shopping behavior

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Digital payment

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Further related statistics

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