Try our corporate solution for free!
(212) 419-8294
vianny.gutierrez-cruz@statista.com

ACSI - U.S. customer satisfaction with Expedia Inc. as of 2021

Published by S. Lock, Aug 2, 2021
This graph shows the American Customer Satisfaction Index (ACSI) score of customer satisfaction with Expedia, Inc. from 2002 to 2021. In 2021, the customer satisfaction score of the travel website was 74 - same as the consumer satisfaction with the overall internet travel website industry during the same period.

U.S. customer satisfaction with Expedia from 2002 to 2021 (index score)

Loading statistic...

© Statista 2022
You need to log in to download this statistic
Register for free
Already a member?
Log in
Show detailed source information?
Register for free
Already a member?
Log in
Source

Use Ask Statista Research Service

Release date

July 2021

Region

United States

Survey time period

2000 to 2021

Method of interview

Face-to-face interview

Supplementary notes

Data from interviews with approximately 70,000 customers annually are used as inputs into an econometric model to measure satisfaction with more than 200 companies in 44 industries and 10 economic sectors, as well as more than 130 federal government departments, agencies, and websites. Results are released on a monthly basis with all measures reported using a 0-100 scale.
No data for 2013 as measurement for the Internet travel industry was moved from the fourth quarter of 2013 to the first quarter of 2014.

Release date is the date of access.

Statista Accounts: Access All Statistics. Starting from $468 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.

Single Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 $39 / Month *
in the first 12 months
Corporate Account
Full access

Corporate solution including all features.

* Prices do not include sales tax.

Statistics on "Expedia "

The most important statistics
The most important statistics
The most important statistics

Further Content: You might find this interesting as well

Statistics

Topics

Expedia, Inc.Tourism worldwideTravel agency industryTripadvisor Travel and tourism industry in the U.S.
Statista Accounts: Access All Statistics. Starting from $468 / Year
Learn more about how Statista can support your business.
Menu