Where are your contact centers located?

Geographical distribution of contact centers worldwide as of December 2016 This statistic shows the geographical distribution of contact centers worldwide as of December 2016. During the survey, 24 percent of contact center industry leaders said their organization was located in Europe.
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Share of respondents
Americas66%
Europe24%
Not reported6%
Oceania2%
Asia1%
Africa1%
Share of respondents
Americas66%
Europe24%
Not reported6%
Oceania2%
Asia1%
Africa1%
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Description Source More information
This statistic shows the geographical distribution of contact centers worldwide as of December 2016. During the survey, 24 percent of contact center industry leaders said their organization was located in Europe.
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Release date
June 2017
Region
Worldwide
Survey time period
November to December 2016
Number of respondents
450 respondents
Special properties
contact center industry leaders
Supplementary notes
The source does not specify a type of survey or age of the respondents.

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