Most popular payment methods for online purchases in Poland 2019-2020

In 2020, the most popular payment method in Poland when shopping online was a direct transfer from the buyer’s bank. In that year, 27 percent of Poles chose this payment method. Besides, every fourth respondent used PayPal and similar financial services.

Methods and number of payments

In 2018, the most popular payment method among Poles was a bank transfer. More than half of the payments in that year were made by this method. The second place was taken by card payment. Between 2009 and 2019, Poland recorded an increase of nearly six million direct debit card payments, mainly due to the rise in the number of payment card locations, i.e., access to payment terminals. In recent years, Poles have been increasingly using the possibility of contactless card payments. In 2019, the largest number of active contactless cards was held by Santander BP bank with 882 thousand.

Payments in e-commerce

In 2020, more than half of the surveyed Poles replied that they did not make online payments. This percentage may result from society's age and the inability and reluctance of the older generation to use the Internet, and therefore online payments. In contrast, more than half people in middle-age (25 - 44 years old) used online payments. Due to the growing interest in online payments, e-commerce platforms offer their customers many options. In 2020, all e-commerce platforms offered card payments, and over 95 percent offered pay-by-link and BLIK payments.