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Factors which create successful outsourcing experiences for businesses worldwide 2015
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Factors which create successful outsourcing experiences for businesses worldwide 2015
Which of the following do you consider to be the main drivers of a successful outsourcing experience?
This statistic shows the main drivers of a successful outsourcing experience for businesses globally as of February 2015. During the survey, 88 percent of mid-market business leaders worldwide said communication was a main driver of a successful outsourcing experience.
Which of the following do you consider to be the main drivers of a successful outsourcing experience?
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Description
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This statistic shows the main drivers of a successful outsourcing experience for businesses globally as of February 2015. During the survey, 88 percent of mid-market business leaders worldwide said communication was a main driver of a successful outsourcing experience.
Show more- Show sources information
- Show publisher information
- Release date
- June 2015
- Region
- Worldwide
- Survey time period
- February 2015
- Number of respondents
- 2,571 respondents
- Special properties
- CEOs, managing directors, chairmen and other senior decision-makers from mid-market business in all industries
- Supplementary notes
- The source states the type of survey as "interviews."
Source
- Show sources information
- Show publisher information
- Release date
- June 2015
More information
- Region
- Worldwide
- Survey time period
- February 2015
- Number of respondents
- 2,571 respondents
- Special properties
- CEOs, managing directors, chairmen and other senior decision-makers from mid-market business in all industries
- Supplementary notes
- The source states the type of survey as "interviews."
Other statistics on the topic
Business process outsourcing industry worldwide
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Business process outsourcing (BPO) worldwide
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Statistics on "Business process outsourcing (BPO) worldwide"
- Industry overview
The most important statistics
- Global market size of outsourced services from 2000 to 2018 (in billion U.S. dollars)*Global market size of outsourced services 2000-2018
- Global outsourcing industry revenue from 2010 to 2018, by service type (in billion U.S. dollars)*Global outsourcing industry revenue by service type 2010-2018
- Total contract value of the business process outsourcing (BPO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*Total contract value of the business process outsourcing market worldwide 2000-2018
- Global BPO market size in Q4 2017, by segment (in million U.S. dollars)Global market size of BPO by segment Q4 2017
- Total contract value of the information technology outsourcing (ITO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*Contract value of the information technology outsourcing market worldwide 2000-2018
- Global IT services market size in Q4 2017, by segment (in billion U.S. dollars)Global market size of IT services by segment Q4 2017
- Global revenue of outsourced customer experience market from 2015 to 2020 (in billion U.S. dollars)*Size of global outsourced customer experience market 2015-2020
- Geographical distribution
The most important statistics
- Global outsourcing industry revenue from 2010 to 2018, by region (in billion U.S. dollars)*Global outsourcing industry revenue by region 2010-2018
- Total contract value (TCV) of the outsourcing market in the Americas from 2000 to 2018 (in billion U.S. dollars)*Total contract value of the outsourcing market in the Americas 2000-2018
- Breakdown of the global outsourced customer experience market in 2017, by regionGlobal outsourced customer experience market: breakdown by region 2017
- Share of the outsourced facility management market worldwide in 2017, by regionThe outsourced facility management market share by region 2017
- Leading countries in offshore business services worldwide in 2017Leading countries in offshore business services worldwide in 2017
- Most financially attractive countries for offshore business services worldwide in 2017Most financially attractive countries for offshore business services worldwide 2017
- Leading outsourcing companies
The most important statistics
- Business process outsourcing (BPO) market shares in 2016, by vendorGlobal market shares of BPO vendors 2016
- Leading companies in the outsourced customer experience market in 2017, by revenue (in billion U.S. dollars)Revenue of the leading outsourced customer experience service providers 2017
- Revenue of ISS World worldwide from 2009 to 2018 (in billion U.S. dollars)Revenue of ISS World worldwide 2009-2018
- Share of revenue generated by ISS World worldwide in 2017, by business segmentRevenue share of ISS World worldwide by business segment 2017
- Revenue of Accenture plc worldwide from 2010 to 2018, by business line (in billion U.S. dollars)Revenue of Accenture plc worldwide from 2010 to 2018, by business line
- Revenue of CBRE Group from 2009 to 2018 (in billion U.S. dollars)Revenue of CBRE Group 2009-2018
- Revenue of Kelly Services worldwide from 2007 to 2018 (in billion U.S. dollars)Revenue of Kelly Services worldwide 2007-2018
- Revenue of Teleperformance from 2016 and 2017, by business segment (in million euros)Revenue by business segment of Teleperformance 2016-2017
- Outsourcing services
The most important statistics
- What are your current and future outsourcing strategies for the various business functions?Current and planned business functions which are outsourced worldwide 2018
- Leading drivers for using outsourcing services worldwide in 2016Leading drivers for outsourcing services worldwide 2016
- Which of the following do you consider to be the main drivers of a successful outsourcing experience?Factors which create successful outsourcing experiences for businesses worldwide 2015
- How companies respond to issues with business service providers worldwide in 2016Companies response to issues with business service providers worldwide 2016
- For which of the following tasks/responsibilities do you outsource or utilize in-house staff?Major tasks facility managers outsource or utilize in-house staff 2018
- Percentage of 3PL users who outsource logistics services as of 2018, ranked by the most frequently outsourced servicesMost outsourced services in global transportation and logistics industry 2018
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Further Content: Statistics, Studies, and Topic Pages
Statistics
- Leading obstacles in outsourcing for businesses worldwide as of September 2013
- Factors encouraging the outsourcing of back office services worldwide in 2013
- Leading drivers for outsourcing back-office services worldwide as of September 2013
- Leading drivers for outsourcing back-office services in BRIC countries in 2013
- Businesses with BPO or plans to outsource worldwide in 2013, by region
- TTEC Holding's net income 2013-2017
- Latin America: BPO industry growth rate 2017, by country
- TTEC Holding's operating income 2013-2017
- TTEC Holding's cost of services 2013-2017
- Number of business services centers in Poland 2015, by city
- Total number of business services centers in Poland 2015, by center type
- TTEC Holding's total workstations 2016-2017
- Total employees for business services centers in Poland 2015, by center type
- TTEC Holding's revenue 2013-2017
- Number of employees per business services centers in Poland 2015, by city
- Benefits of using international law firms worldwide 2018
- Brazil: net revenue of Liq Participações 2013-2017
- Vacancies in the specialized business services sector in the Netherlands 2006-2016
- Forecast: revenue business support service activities - other Lithuania 2008-2020
- Forbes selected companies in business services China & Hong Kong 2017, based on sales
Studies
- Business process outsourcing (BPO) worldwide
- IT outsourcing
- Market research
- Consulting services in the U.S.
- Global REFM Outsourcing Pulse Survey 2018
- Synnex Annual Report 2018
- Teleperformance Annual Report 2017
- The State of Outsourcing and Operations 2017
- TTEC Annual Report 2017 on Form 10-K
- Synnex Annual Report 2017
- 2018 KPMG International Annual Review
- The State of Services and Outsourcing in 2014
- Global Sourcing and As-a-Service Market Insights 2018
- Thomson Reuters Annual Report 2017
- The Forrester Wave: Global Infrastructure Outsourcing
Statistics on "Business process outsourcing (BPO) worldwide"
- Global market size of outsourced services from 2000 to 2018 (in billion U.S. dollars)*
- Global outsourcing industry revenue from 2010 to 2018, by service type (in billion U.S. dollars)*
- Total contract value of the business process outsourcing (BPO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*
- Global BPO market size in Q4 2017, by segment (in million U.S. dollars)
- Total contract value of the information technology outsourcing (ITO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*
- Global IT services market size in Q4 2017, by segment (in billion U.S. dollars)
- Global revenue of outsourced customer experience market from 2015 to 2020 (in billion U.S. dollars)*
- Global outsourcing industry revenue from 2010 to 2018, by region (in billion U.S. dollars)*
- Total contract value (TCV) of the outsourcing market in the Americas from 2000 to 2018 (in billion U.S. dollars)*
- Breakdown of the global outsourced customer experience market in 2017, by region
- Share of the outsourced facility management market worldwide in 2017, by region
- Leading countries in offshore business services worldwide in 2017
- Most financially attractive countries for offshore business services worldwide in 2017
- Business process outsourcing (BPO) market shares in 2016, by vendor
- Leading companies in the outsourced customer experience market in 2017, by revenue (in billion U.S. dollars)
- Revenue of ISS World worldwide from 2009 to 2018 (in billion U.S. dollars)
- Share of revenue generated by ISS World worldwide in 2017, by business segment
- Revenue of Accenture plc worldwide from 2010 to 2018, by business line (in billion U.S. dollars)
- Revenue of CBRE Group from 2009 to 2018 (in billion U.S. dollars)
- Revenue of Kelly Services worldwide from 2007 to 2018 (in billion U.S. dollars)
- Revenue of Teleperformance from 2016 and 2017, by business segment (in million euros)
- What are your current and future outsourcing strategies for the various business functions?
- Leading drivers for using outsourcing services worldwide in 2016
- Which of the following do you consider to be the main drivers of a successful outsourcing experience?
- How companies respond to issues with business service providers worldwide in 2016
- For which of the following tasks/responsibilities do you outsource or utilize in-house staff?
- Percentage of 3PL users who outsource logistics services as of 2018, ranked by the most frequently outsourced services
- Leading obstacles in outsourcing for businesses worldwide as of September 2013
- Leading factors encouraging the outsourcing of back office services worldwide as of September 2013
- Leading drivers for outsourcing back-office services worldwide as of September 2013
- Leading drivers for outsourcing back-office services in BRIC countries as of September 2013*
- Share of businesses with business process outsourcing (BPO) or plans to outsource worldwide as of September 2013, by region
- Total net income generated by TTEC Holdings from 2013 to 2017 (in million U.S. dollars)
- Annual growth rate of the Business Process Outsourcing (BPO) market in selected countries in Latin America in 2017
- Total operating income generated by TTEC Holdings from 2013 to 2017 (in million U.S. dollars)
- Total cost of services generated by TTEC Holdings from 2013 to 2017 (in million U.S. dollars)
- Number of business services centers in largest cities of Poland as of 2015
- Total number of business services centers in Poland as of 2015, by business services center type
- Number of workstations in use by TTEC Holdings in 2016 and 2017
- Total number of employees in business services centers in Poland as of 2015, by business services center type
- Total revenue generated by TTEC Holdings from 2013 to 2017 (in billion U.S. dollars)
- Number of employees per business services centers in leading cities in Poland as of 2015
- Leading benefits of using international law firms worldwide in 2018
- Net revenue of Liq Participações in Brazil from 2013 to 2017 (in billion Brazilian reals)
- Number of vacancies in the specialized business services sector in the Netherlands from 2006 to 2016 (in 1,000s)
- Revenue of business support service activities - other (NACE Rev. 2 N8299) in Lithuania from 2008 to 2020 (in million U.S. dollars)
- Leading companies in business services and supplies sector in mainland China and Hong Kong according to Forbes in 2017, based on sales value (in million U.S. dollars)*
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