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Factors which create successful outsourcing experiences for businesses worldwide 2015
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Factors which create successful outsourcing experiences for businesses worldwide 2015
Which of the following do you consider to be the main drivers of a successful outsourcing experience?
by Statista Research Department,
last edited
Jun 2, 2015
This statistic shows the main drivers of a successful outsourcing experience for businesses globally as of February 2015. During the survey, 88 percent of mid-market business leaders worldwide said communication was a main driver of a successful outsourcing experience.
Which of the following do you consider to be the main drivers of a successful outsourcing experience?
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by Statista Research Department,
last edited
Jun 2, 2015
This statistic shows the main drivers of a successful outsourcing experience for businesses globally as of February 2015. During the survey, 88 percent of mid-market business leaders worldwide said communication was a main driver of a successful outsourcing experience.
- Show sources information
- As a Premium user you get access to the detailed source references and background information about this statistic.
- Show publisher information
- Release date
- June 2015
- Region
- Worldwide
- Survey time period
- February 2015
- Number of respondents
- 2,571 respondents
- Special properties
- CEOs, managing directors, chairmen and other senior decision-makers from mid-market business in all industries
- Supplementary notes
- The source states the type of survey as "interviews."
Source
- Show sources information
- As a Premium user you get access to the detailed source references and background information about this statistic.
- Show publisher information
- Release date
- June 2015
More information
- Region
- Worldwide
- Survey time period
- February 2015
- Number of respondents
- 2,571 respondents
- Special properties
- CEOs, managing directors, chairmen and other senior decision-makers from mid-market business in all industries
- Supplementary notes
- The source states the type of survey as "interviews."
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Statistics on "IT outsourcing"
- Global outsourcing market
The most important statistics
- Global market size of outsourced services from 2000 to 2018 (in billion U.S. dollars)*Global market size of outsourced services 2000-2018
- Global outsourcing industry revenue from 2010 to 2018, by service type (in billion U.S. dollars)*Global outsourcing industry revenue by service type 2010-2018
- Global outsourcing industry revenue from 2010 to 2018, by region (in billion U.S. dollars)*Global outsourcing industry revenue by region 2010-2018
- Total contract value of the business process outsourcing (BPO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*Total contract value of the business process outsourcing market worldwide 2000-2018
- Leading countries in offshore business services worldwide in 2019Leading countries in offshore business services worldwide in 2019
- Most financially attractive countries for offshore business services worldwide in 2017Most financially attractive countries for offshore business services worldwide 2017
- Global BPO market size in Q4 2017, by segment (in million U.S. dollars)Global market size of BPO by segment Q4 2017
- Distribution of business process outsourcing (BPO) cost components, as of 2017, by typeGlobal cost component of BPO by type 2017
- IT services and outsourcing
The most important statistics
- Information technology (IT) services spending forecast worldwide from 2008 to 2020 (in billion U.S. dollars)IT services global spending forecast 2008-2020
- Forecasted business and government spending on information technology (IT) products and services worldwide from 2014 to 2019, by segment (in billion U.S. dollars)Total expenditure IT products and services worldwide 2014-2019, by category
- Total contract value of the information technology outsourcing (ITO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*Contract value of the information technology outsourcing market worldwide 2000-2018
- Infrastructure services (outsourcing, hosting) expenditure worldwide from 2015 to 2026 (in billion U.S. dollars)Global infrastructure services spending 2015-2026
- Global businesses and governments spending on tech outsourcing and hardware maintenance in 2017 in billion U.S. dollarsTech outsourcing and hardware maintenance - worldwide spending 2017
- Forecasted business and government spending on IT outsourcing and hardware maintenance from 2013 to 2017, by segment (in billion U.S. dollars)Expenditure on IT outsourcing and hardware maintenance worldwide 2013-2017 by segment
- Outsourced or off-shored IT functions worldwide, as of 2017IT functions outsourced worldwide 2017
- Cloud services
The most important statistics
- Size of the public cloud computing services market from 2009 to 2022 (in billion U.S. dollars)**Public cloud services: market size 2009-2022
- Public cloud application services/software as a service (SaaS) market revenues worldwide from 2015 to 2022 (in billion U.S. dollars)Global public cloud application services (SaaS) market size 2015-2022
- Size of the cloud Infrastructure as a Service (IaaS) market worldwide from 2010 to 2020 (in million U.S. dollars)Infrastructure as a Service cloud market size worldwide 2010-2020
- Size of the public cloud platform as a service (PaaS) market worldwide from 2015 to 2022 (in billion U.S. dollars)Public cloud application infrastructure services market 2015-2022
- As-a-service market annual contract value (ACV) worldwide from 2015 to 2019, by quarter (in billion U.S. dollars)*ACV for as-a-service market worldwide 2015-2019
- Public cloud software as a service (SaaS) market share worldwide in 2017, by vendorMarket share of public cloud SaaS vendors worldwide 2017
- Revenues from public cloud infrastructure as a service (IaaS) market worldwide from 2015 to 2018, by vendor (in million U.S. dollars)Vendor revenue from the public cloud services IaaS market worldwide 2015-2018
- Distribution of cloud Platform as a Service (PaaS) market revenues worldwide from 2015 to June 2018, by vendor*Global cloud platform (PaaS) revenue share 2015-2018, by vendor
- Automation/AI
The most important statistics
- Total automation and artificial intelligence (AI) operations expenditure worldwide from 2016 to 2021 (in billion U.S. dollars)Artificial intelligence and process automation spending worldwide 2016-2021
- Potential impact of automation on the business process outsourcing (BPO) market worldwide from 2013 to 2026 (in billion U.S. dollars)Impact of automationt: BPO market worldwide 2013-2026
- Change in IT/business processing outsourcing (BPO) service worker numbers due to automation and AI, from 2016 to 2022, by skill level (in millions)Impact of automation/AI on IT/BPO service worker figures globally 2016-2022, by skill
- Change in IT/ business processing outsourcing (BPO) service worker numbers due to automation and AI, in 2016 and 2022, by select country (in millions)Automation and AI's impact on IT/BPO service workers 2016-2022, by select country
- Change in low-skilled IT/business processing outsourcing (BPO) service worker numbers due to automation and AI from 2016 to 2022, by select country (in millions)Automation and AI's impact on IT/BPO low-skilled workers 2016-2022, by select country
- Expected job impact of cognitive technologies/artificial intelligence (AI) on contractors and outsourcer positions in implementing organizations worldwide, as of 2017Global AI's job impact on contractors and outsourcers in adopting organizations 2017
- Survey data
The most important statistics
- Outsourced or off-shored IT functions worldwide, as of 2017IT functions outsourced worldwide 2017
- Leading factors for businesses in selecting an IT service provider worldwide, as of April 2017Factors for businesses when selecting IT service providers worldwide as of April 2017
- Which of the following criteria are most important when selecting an outsourcing provider? Factors for businesses when selecting outsourcing providers worldwide 2015
- Which of the following do you consider to be the main drivers of a successful outsourcing experience?Factors which create successful outsourcing experiences for businesses worldwide 2015
- Share of IT leaders worldwide who expect outsourcing spending increases from 2005 to 2019Plans for outsourcing increases worldwide 2005-2019
- Percentages of organizations that outsourced IT security services worldwide from 2014 to 2017, by serviceOutsourcing of IT security services worldwide 2014-2017
- IT network hosting locations worldwide from 2014 to 2017Hosted location of IT networks worldwide 2014-2017
- Top challenges of cloud-based service use among mid-market enterprises in the United States, as of July 2017U.S.: cloud adoption difficulties in mid-market 2017
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Further Content: Statistics, Studies, and Topic Pages
Statistics
- Factors encouraging the outsourcing of back office services worldwide in 2013
- Businesses with BPO or plans to outsource worldwide in 2013, by region
- Leading drivers for outsourcing back-office services worldwide as of September 2013
- Leading drivers for outsourcing back-office services in BRIC countries in 2013
- Leading obstacles in outsourcing for businesses worldwide as of September 2013
- Number of business services centers in Poland 2015, by city
- TTEC Holding's revenue 2013-2018
- Number of employees per business services centers in Poland 2015, by city
- Total number of business services centers in Poland 2015, by center type
- TTEC Holding's total workstations 2016-2018
- TTEC Holding's net income 2013-2018
- Latin America: BPO industry growth rate 2017, by country
- TTEC Holding's operating income 2013-2018
- Total employees for business services centers in Poland 2015, by center type
- TTEC Holding's total assets 2013-2018
- Revenue of domestic ITeS and BPO segment in India 2013-2018
- Number of people employed in real estate and business services in Malaysia 2010-2018
- Percentage change of the turnover of the secondment branch in the Netherlands 2016
- Industry revenue of »other business support service activities n.e.c.« in Hungary 2011-202...
- Industry revenue of »other business support service activities n.e.c.« in Cyprus 2011-2023
Studies
- Business process outsourcing (BPO) worldwide
- IT outsourcing
- Global REFM Outsourcing Pulse Survey 2019
- Market research
- Consulting services in the U.S.
- Global REFM Outsourcing Pulse Survey 2018
- Synnex Annual Report 2018
- Teleperformance Annual Report 2018
- TTEC Annual Report 2018 on Form 10-K
- Teleperformance Annual Report 2017
- Synnex Annual Report 2017
- TTEC Annual Report 2017 on Form 10-K
- The State of Services and Outsourcing in 2014
- ADP 2019 Annual Report on Form 10-K
- 2018 KPMG International Annual Review
Statistics on "IT outsourcing"
- Global market size of outsourced services from 2000 to 2018 (in billion U.S. dollars)*
- Global outsourcing industry revenue from 2010 to 2018, by service type (in billion U.S. dollars)*
- Global outsourcing industry revenue from 2010 to 2018, by region (in billion U.S. dollars)*
- Total contract value of the business process outsourcing (BPO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*
- Leading countries in offshore business services worldwide in 2019
- Most financially attractive countries for offshore business services worldwide in 2017
- Global BPO market size in Q4 2017, by segment (in million U.S. dollars)
- Distribution of business process outsourcing (BPO) cost components, as of 2017, by type
- Leading vendors in the global BPO market in 2018, by revenue (in million U.S. dollars)
- Information technology (IT) services spending forecast worldwide from 2008 to 2020 (in billion U.S. dollars)
- Forecasted business and government spending on information technology (IT) products and services worldwide from 2014 to 2019, by segment (in billion U.S. dollars)
- Total contract value of the information technology outsourcing (ITO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*
- Infrastructure services (outsourcing, hosting) expenditure worldwide from 2015 to 2026 (in billion U.S. dollars)
- Global businesses and governments spending on tech outsourcing and hardware maintenance in 2017 in billion U.S. dollars
- Forecasted business and government spending on IT outsourcing and hardware maintenance from 2013 to 2017, by segment (in billion U.S. dollars)
- Outsourced or off-shored IT functions worldwide, as of 2017
- Size of the public cloud computing services market from 2009 to 2022 (in billion U.S. dollars)**
- Public cloud application services/software as a service (SaaS) market revenues worldwide from 2015 to 2022 (in billion U.S. dollars)
- Size of the cloud Infrastructure as a Service (IaaS) market worldwide from 2010 to 2020 (in million U.S. dollars)
- Size of the public cloud platform as a service (PaaS) market worldwide from 2015 to 2022 (in billion U.S. dollars)
- As-a-service market annual contract value (ACV) worldwide from 2015 to 2019, by quarter (in billion U.S. dollars)*
- Public cloud software as a service (SaaS) market share worldwide in 2017, by vendor
- Revenues from public cloud infrastructure as a service (IaaS) market worldwide from 2015 to 2018, by vendor (in million U.S. dollars)
- Distribution of cloud Platform as a Service (PaaS) market revenues worldwide from 2015 to June 2018, by vendor*
- Current and planned usage of public cloud platform services running applications worldwide as of 2019
- Current usage of private cloud platform services running applications worldwide from 2017 to 2019, by service
- Hosted cloud application services use among businesses worldwide in 2016 and 2017
- IT network hosting locations worldwide from 2014 to 2017
- Total automation and artificial intelligence (AI) operations expenditure worldwide from 2016 to 2021 (in billion U.S. dollars)
- Potential impact of automation on the business process outsourcing (BPO) market worldwide from 2013 to 2026 (in billion U.S. dollars)
- Change in IT/business processing outsourcing (BPO) service worker numbers due to automation and AI, from 2016 to 2022, by skill level (in millions)
- Change in IT/ business processing outsourcing (BPO) service worker numbers due to automation and AI, in 2016 and 2022, by select country (in millions)
- Change in low-skilled IT/business processing outsourcing (BPO) service worker numbers due to automation and AI from 2016 to 2022, by select country (in millions)
- Expected job impact of cognitive technologies/artificial intelligence (AI) on contractors and outsourcer positions in implementing organizations worldwide, as of 2017
- Leading factors for businesses in selecting an IT service provider worldwide, as of April 2017
- Which of the following criteria are most important when selecting an outsourcing provider?
- Which of the following do you consider to be the main drivers of a successful outsourcing experience?
- Share of IT leaders worldwide who expect outsourcing spending increases from 2005 to 2019
- Percentages of organizations that outsourced IT security services worldwide from 2014 to 2017, by service
- Top challenges of cloud-based service use among mid-market enterprises in the United States, as of July 2017
- Leading factors encouraging the outsourcing of back office services worldwide as of September 2013
- Share of businesses with business process outsourcing (BPO) or plans to outsource worldwide as of September 2013, by region
- Leading drivers for outsourcing back-office services worldwide as of September 2013
- Leading drivers for outsourcing back-office services in BRIC countries as of September 2013*
- Leading obstacles in outsourcing for businesses worldwide as of September 2013
- Number of business services centers in largest cities of Poland as of 2015
- Total revenue generated by TTEC Holdings from 2013 to 2018 (in billion U.S. dollars)
- Number of employees per business services centers in leading cities in Poland as of 2015
- Total number of business services centers in Poland as of 2015, by business services center type
- Number of workstations in use by TTEC Holdings from 2016 to 2018
- Net income generated by TTEC Holdings from 2013 to 2018 (in million U.S. dollars)
- Annual growth rate of the Business Process Outsourcing (BPO) market in selected countries in Latin America in 2017
- Total operating income generated by TTEC Holdings from 2013 to 2018 (in million U.S. dollars)
- Total number of employees in business services centers in Poland as of 2015, by business services center type
- Total assets held by TTEC Holdings from 2013 to 2018 (in million U.S. dollars)
- Revenue of the domestic ITeS and BPO segment across India from FY 2014 to FY 2018 (in billion U.S. dollars)
- Number of people employed in the real estate and business services industry in Malaysia from 2010 to 2018 (in 1,000s)
- Percentage change on the previous year of the turnover of the secondment branch in the Netherlands in the fourth quarter of 2016, by field*
- Industry revenue of »other business support service activities n.e.c.« in Hungary from 2011 to 2023 (in million U.S. Dollars)
- Industry revenue of »other business support service activities n.e.c.« in Cyprus from 2011 to 2023 (in million U.S. Dollars)
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