Primary concerns of online shoppers in the United States as of 4th quarter 2016

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Share of respondents
Shipping is too expensive85%
Website doesn't feel safe/secure38%
Website does not work on my phone/tablet28%
Website is too slow27%
Payment option I am looking for isn't available26%
Checkout forms are too long26%
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About This Statistic

This statistic presents data on the primary concerns of online shoppers in the United States . During the fourth quarter 2016 survey period, it was revealed that 38 percent of respondents were concerned about the security of the website they were shopping on.

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