Netherlands: card or online banking fraud concerns 2018

Roughly 20 percent of Dutch respondents to a 2018 survey (released in 2019) showed major concerns about potentially experiencing bank card or online banking fraud. Mobile banking involves using a mobile device to carry out financial transactions and has been increasing steadily throughout the years in the Benelux region. In 2016, the Netherlands was the country with the highest response of people who reported to already use mobile banking whilst Belgium is expected to use mobile banking more often in the future.

Concerns over payment card or online banking fraud in the Netherlands, compared to EU-28 average, in 2018

Characteristic	Netherlands	EU-28
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Release date

March 2019

More information

Region

Netherlands

Survey time period

October 24, 2018 to November 7, 2018

Number of respondents

1,008 respondents

Age group

15 years and older

Special properties

Internet users

Method of interview

Face-to-face interview

Supplementary notes

This question was phrased by the source as follows: "QD8.9 Cybercrimes can include many different types of criminal activity. How concerned are you personally about experiencing or being a victim of the following cybercrimes? Being a victim of bank card or online banking fraud."

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