mobile banking operations were not popular in 2016 was the respondents believed they did not provide any benefits.
In 2018, smartphones were the preferred device for bank customers in Luxembourg to check their bank balance. Smartphones outperformed tablets, computers and laptops, which together reached a penetration of 26 percent that year. However, the Grand Duchy was still relatively new to mobile banking as only one out of three consumers made use of it. One of the reasons why Share of respondents that checks their bank balance on their smartphone in Luxembourg from 2016 to 2018
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Deloitte. (November 1, 2018). Share of respondents that checks their bank balance on their smartphone in Luxembourg from 2016 to 2018 [Graph]. In Statista. Retrieved January 18, 2021, from https://www.statista.com/statistics/1087370/mobile-banking-usage-in-luxembourg/
Deloitte. "Share of respondents that checks their bank balance on their smartphone in Luxembourg from 2016 to 2018." Chart. November 1, 2018. Statista. Accessed January 18, 2021. https://www.statista.com/statistics/1087370/mobile-banking-usage-in-luxembourg/
Deloitte. (2018). Share of respondents that checks their bank balance on their smartphone in Luxembourg from 2016 to 2018. Statista. Statista Inc.. Accessed: January 18, 2021. https://www.statista.com/statistics/1087370/mobile-banking-usage-in-luxembourg/
Deloitte. "Share of Respondents That Checks Their Bank Balance on Their Smartphone in Luxembourg from 2016 to 2018." Statista, Statista Inc., 1 Nov 2018, https://www.statista.com/statistics/1087370/mobile-banking-usage-in-luxembourg/
Deloitte, Share of respondents that checks their bank balance on their smartphone in Luxembourg from 2016 to 2018 Statista, https://www.statista.com/statistics/1087370/mobile-banking-usage-in-luxembourg/ (last visited January 18, 2021)