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Online banking subscriptions in Belgium 2003-2019

In 2019, there were approximately 13.8 million subscriptions of online banking in Belgium. Slowly but steadily, Belgian consumers are using internet banking alongside the services from their local bank office. Banking is deemed an important part of Belgian culture with a relative high number of bank offices in the country. In 2018, for example, the total number of offices of banks established in Belgium reached approximately 3,498 in the Flemish region. This is due to the fact that many banking offices in Belgium are managed by entrepreneurs who are not directly on the payroll of the bank itself. Consequently, the decrease of bank branches, which characterizes the financial sector in most European countries, happens at a slower rate.

Total number of online banking subscriptions in Belgium from 2003 to 2019

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Release date

November 2020



Survey time period

2003 to 2019

Supplementary notes

The source specifically distinguishes between the overall use of banking through the Internet (in Flemish: abonnementen internetbankieren, in French: d'abonnements à la banque par internet) and the more specific number of mobile banking subscriptions (in Flemish: abonnementen mobiel bankieren, in French: d'abonnements à la banque mobile).

The source defines "subscriptions" as the number of people who have an online banking account and at least once logged in to it.

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