Online banking subscriptions in Belgium 2003-2018

In 2018, there were approximately 13 million subscriptions of online banking in Belgium, the highest number reached since 2006. Slowly but steadily, Belgian consumers are using internet banking alongside the services from their local bank office. Banking is deemed an important part of Belgian culture with a relative high number of bank offices in the country. In 2015, for example, the total number of offices of banks established in Belgium reached approximately 4,519 in the Flemish region. This is due to the fact that many banking offices in Belgium are managed by entrepreneurs who are not directly on the payroll of the bank itself. Consequently, the decrease of bank branches, which characterizes the financial sector in most European countries, happens at a slower rate. Between 2008 and 2015, the population serviced by one credit institution increased from approximately 102,000 people in 2008 to approximately 113,000 people in 2015.

Total number of online banking subscriptions in Belgium from 2003 to 2018

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Release date

October 2019



Survey time period

2003 to 2018

Supplementary notes

The source specifically distinguishes between the overall use of banking through the Internet (in Flemish: abonnementen internetbankieren, in French: d'abonnements à la banque par internet) and the more specific number of mobile banking subscriptions (in Flemish: abonnementen mobiel bankieren, in French: d'abonnements à la banque mobile).

The source defines "subscriptions" as the number of people who have an online banking account and at least once logged in to it.

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