This chart shows the share of consumers agreeing with statements negatively impacting their loyalty to a retailer, according to a survey conducted with Irish consumers in 2016. Of respondents, 57 percent stated that rudeness from staff members would make them defect from the retailer and shop elsewhere.
Factors impacting consumer loyalty to a retailer negatively in Ireland in 2016
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Webloyalty. (February 26, 2016). Factors impacting consumer loyalty to a retailer negatively in Ireland in 2016 [Graph]. In Statista. Retrieved January 17, 2021, from https://www.statista.com/statistics/551553/shopping-retailer-loyalty-impact-ireland/
Webloyalty. "Factors impacting consumer loyalty to a retailer negatively in Ireland in 2016." Chart. February 26, 2016. Statista. Accessed January 17, 2021. https://www.statista.com/statistics/551553/shopping-retailer-loyalty-impact-ireland/
Webloyalty. (2016). Factors impacting consumer loyalty to a retailer negatively in Ireland in 2016. Statista. Statista Inc.. Accessed: January 17, 2021. https://www.statista.com/statistics/551553/shopping-retailer-loyalty-impact-ireland/
Webloyalty. "Factors Impacting Consumer Loyalty to a Retailer Negatively in Ireland in 2016." Statista, Statista Inc., 26 Feb 2016, https://www.statista.com/statistics/551553/shopping-retailer-loyalty-impact-ireland/
Webloyalty, Factors impacting consumer loyalty to a retailer negatively in Ireland in 2016 Statista, https://www.statista.com/statistics/551553/shopping-retailer-loyalty-impact-ireland/ (last visited January 17, 2021)