Factors impacting consumer loyalty to retailer negatively in Ireland 2016

Published by Statista Research Department, Feb 26, 2016
This chart shows the share of consumers agreeing with statements negatively impacting their loyalty to a retailer, according to a survey conducted with Irish consumers in 2016. Of respondents, 57 percent stated that rudeness from staff members would make them defect from the retailer and shop elsewhere.

Factors impacting consumer loyalty to a retailer negatively in Ireland in 2016

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Sources

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Release date

February 2016

Region

Ireland

Survey time period

January 2016

Number of respondents

1,496 respondents

Supplementary notes

The source does not provide the original wording of the question posed during the survey.

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