Try our corporate solution for free!
+1 (212) 419-5770
esther.shaulova@statista.com

Staff member accountable for customer experience in call centers worldwide 2015

This statistic shows the distribution of contact center industry leaders by the staff member who is responsible for customer experience in their contact centers. During the survey, 61 percent of respondents held the CXO accountable for the customer experience delivered through the contact center(s).

Staff member accountable for customer experience in call centers worldwide 2015

Loading statistic...
You need to log in to download this statistic
Register for free
Already a member?
Log in
Show detailed source information?
Register for free
Already a member?
Log in
Source

Release date

July 2015

Region

Worldwide

Survey time period

June 2015

Number of respondents

circa 300

Special properties

contact center industry leaders

Supplementary notes

The source does not specify a type of survey.

Statista Accounts: Access All Statistics. Starting from $468 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.

Single Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 $39 / Month *
in the first 12 months
Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract; Prices do not include sales tax.

Statistics on "Call centers in the U.S."

Statista Accounts: Access All Statistics. Starting from $468 / Year
Learn more about how Statista can support your business.