This statistic shows the result of a survey on the predicted percentage change in utilization of customer service options in the following year in Denmark as of 2017. Calculated from the answers of the respondent, online customer services are predicted to grow by 23 percent in the following year, whereas the usage of customer services in call centers will decrease by 7 percent.
Predicted percentage change in utilization of customer service options in the following year in Denmark as of 2017
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Wilke. (March 15, 2017). Predicted percentage change in utilization of customer service options in the following year in Denmark as of 2017 [Graph]. In Statista. Retrieved January 21, 2021, from https://www.statista.com/statistics/806782/predicted-percentage-change-in-utilization-of-customer-service-options-in-denmark/
Wilke. "Predicted percentage change in utilization of customer service options in the following year in Denmark as of 2017." Chart. March 15, 2017. Statista. Accessed January 21, 2021. https://www.statista.com/statistics/806782/predicted-percentage-change-in-utilization-of-customer-service-options-in-denmark/
Wilke. (2017). Predicted percentage change in utilization of customer service options in the following year in Denmark as of 2017. Statista. Statista Inc.. Accessed: January 21, 2021. https://www.statista.com/statistics/806782/predicted-percentage-change-in-utilization-of-customer-service-options-in-denmark/
Wilke. "Predicted Percentage Change in Utilization of Customer Service Options in The following Year in Denmark as of 2017." Statista, Statista Inc., 15 Mar 2017, https://www.statista.com/statistics/806782/predicted-percentage-change-in-utilization-of-customer-service-options-in-denmark/
Wilke, Predicted percentage change in utilization of customer service options in the following year in Denmark as of 2017 Statista, https://www.statista.com/statistics/806782/predicted-percentage-change-in-utilization-of-customer-service-options-in-denmark/ (last visited January 21, 2021)