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U.S. customers who found their customer service experience good by channel 2016-2017

How would you rate your overall experience with the following customer service communication channels?

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Sources

Release date

January 2018

Region

United States

Survey time period

2016 and 2017

Number of respondents

1,000 respondents

Age group

18-65 years

Method of interview

Online survey

Supplementary notes

This question was phrased by the source as follows: "How would you overall rate your overall experience with…".

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