The number of outsourced contact centers in Ukraine saw a steady increase between by nearly 100 establishments between 2017 and 2018. To compare, in 2014, only 15 centers of such type operated in the country.
Number of outsourced contact centers in Ukraine from 2004 to 2018
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Statistics on Services sector in Latin America
Global overview
7
- Premium Statistic Global outsourcing industry revenue by region 2010-2019
- Premium Statistic Number of call centers opened or expanded by region 2016-2021
- Premium Statistic Number of jobs created in the global call center industry by region 2016-2021
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Contribution to GDP
5
- Basic Statistic Latin America: services as share of GDP 2010-2021, by region
- Basic Statistic Latin America: services as share of GDP 2021, by country
- Basic Statistic Latin America: services value added to GDP 2021, by country
- Basic Statistic Latin America: services value added to GDP per worker 2010-2019
- Basic Statistic Latin America: services value added to GDP per worker 2019, by country
Leading companies
4
Business Process Outsourcing
6
- Premium Statistic Latin America & Caribbean: contact center market 2019, by country
- Premium Statistic Brazil: revenue of BPO services 2016-2020
- Premium Statistic Mexico: key figures on the BPO market 2020-2021
- Premium Statistic Mexico: main destination regions for offshore services 2018-2020
- Premium Statistic Mexico: main Latin American countries for offshore services 2020
- Premium Statistic Colombia: key figures on the BPO market 2020
Security services
6
- Premium Statistic Brazil: private security services gross revenue 2018-2019
- Premium Statistic Brazil: companies in the private security sector 2017-2021, by type
- Premium Statistic Colombia: investigation & security services production value 2014-2019
- Premium Statistic Colombia: revenue of investigation & security services 2014-2019
- Premium Statistic Colombia: leading private security companies 2019
- Premium Statistic Mexico: spending on private security and weapons 2015-2021
Market research
5
- Premium Statistic Latin America: countries with the largest market research revenue 2019
- Premium Statistic Latin America: fastest growing market research markets 2019
- Premium Statistic Mexico: market value of the market research industry 2018-2019
- Basic Statistic Colombia: market research industry net sales 2016-2020
- Premium Statistic Colombia: main market research companies 2020, by market share
Language providers
4
- Basic Statistic Latin America: top language service providers by revenue 2020
- Basic Statistic Latin America: headcount of select language service providers 2020
- Basic Statistic Argentina: key figures on the LSP market 2019
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Further related statistics
16
- Atento S.A. revenue in Chile 2016-2021
- State of human resources outsourcing in 2014, by service
- Latin America: BPO installed capacity in selected countries 2017
- Atento S.A. revenue in Argentina 2016-2021
- Outsourced contact centers market volume in Russia 2011-2021
- Mexico: BPO stations distribution 2017, by market served
- Propositions offered by BPO service companies to attract/retain clients 2011
- Brazil: revenue of Atento 2016-2020
- Atento S.A. revenue in the U.S. 2016-2021
- Contact center BPO service companies competitiveness goals 2011
- Services offered by U.S. BPO companies 2011
- Challenges for BPO service companies 2011
- BPO contact center technology use 2011
- State of human resources outsourcing in 2014, by service
- Factors which create successful outsourcing experiences for businesses worldwide 2015
- Leading issues with outsourcing providers 2014
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Statistics
- Atento S.A. revenue in Chile 2016-2021
- State of human resources outsourcing in 2014, by service
- Latin America: BPO installed capacity in selected countries 2017
- Atento S.A. revenue in Argentina 2016-2021
- Outsourced contact centers market volume in Russia 2011-2021
- Mexico: BPO stations distribution 2017, by market served
- Propositions offered by BPO service companies to attract/retain clients 2011
- Brazil: revenue of Atento 2016-2020
- Atento S.A. revenue in the U.S. 2016-2021
- Contact center BPO service companies competitiveness goals 2011
- Services offered by U.S. BPO companies 2011
- Challenges for BPO service companies 2011
- BPO contact center technology use 2011
- State of human resources outsourcing in 2014, by service
- Factors which create successful outsourcing experiences for businesses worldwide 2015
- Leading issues with outsourcing providers 2014
Ukrainian Contact Center Association. (August 30, 2019). Number of outsourced contact centers in Ukraine from 2004 to 2018 [Graph]. In Statista. Retrieved March 27, 2023, from https://www.statista.com/statistics/1078962/number-of-outsourced-contact-centers-in-ukraine/
Ukrainian Contact Center Association. "Number of outsourced contact centers in Ukraine from 2004 to 2018." Chart. August 30, 2019. Statista. Accessed March 27, 2023. https://www.statista.com/statistics/1078962/number-of-outsourced-contact-centers-in-ukraine/
Ukrainian Contact Center Association. (2019). Number of outsourced contact centers in Ukraine from 2004 to 2018. Statista. Statista Inc.. Accessed: March 27, 2023. https://www.statista.com/statistics/1078962/number-of-outsourced-contact-centers-in-ukraine/
Ukrainian Contact Center Association. "Number of Outsourced Contact Centers in Ukraine from 2004 to 2018." Statista, Statista Inc., 30 Aug 2019, https://www.statista.com/statistics/1078962/number-of-outsourced-contact-centers-in-ukraine/
Ukrainian Contact Center Association, Number of outsourced contact centers in Ukraine from 2004 to 2018 Statista, https://www.statista.com/statistics/1078962/number-of-outsourced-contact-centers-in-ukraine/ (last visited March 27, 2023)
Number of outsourced contact centers in Ukraine from 2004 to 2018 [Graph], Ukrainian Contact Center Association, August 30, 2019. [Online]. Available: https://www.statista.com/statistics/1078962/number-of-outsourced-contact-centers-in-ukraine/