Extent to which organizations define strategic value of CX worldwide by service 2018

Extent to which the strategic value of CX is defined within organizations worldwide in 2018, by service type

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Release date

2019

Region

Worldwide

Survey time period

April 15 to July 15, 2018

Number of respondents

1,113 respondents

Method of interview

Questionnaire

Supplementary notes

The source does not specify the age of respondents or the release date. The date of access was taken as the date of publication.

To retrieve the data, click on CX transformation, select the 1.2 question, apply Service type as a filter and press View each service type as a separate chart.

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