In 2021, French companies were able to present different types of online content to their customers.
The information about the company came in first with 96 percent of enterprises creating this type of content. Furthermore, 78 percent of them posted opening times and contact information on their online channels.
Share of micro, small, and medium enterprises creating content online in France in 2021, by type of content
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Statistics on State of e-commerce shipping in France
Parcel delivery market overview
8
- Premium Statistic Parcels delivered by DPD worldwide 2017-2021
- Premium Statistic Revenue of DPD worldwide 2017-2021
- Premium Statistic General Logistics Systems (GLS): parcel volume FY 2012-2022
- Premium Statistic General Logistics Systems (GLS) - EBIT 2012-2020
- Premium Statistic Number of packages distributed in France 2017-2020
- Premium Statistic Courier, express and parcel market volume in France 2014-2021
- Premium Statistic La Poste's number of parcels in the services, mail and parcels segment 2013-2021
- Premium Statistic La Poste's addressed mail volume of the services, mail & parcels segment 2014-2021
E-commerce businesses and delivery options
8
- Premium Statistic E-commerce site features of VSEs, SMEs, and micro enterprises in France 2021
- Premium Statistic Most used transport providers by e-commerce businesses in France 2020
- Premium Statistic E-shops offering free shipping according to type of sector in France in 2020
- Premium Statistic French e-shops taking eco-friendly packaging/shipping options in France in 2020
- Premium Statistic Share of e-commerce businesses customizing and/or personalizing packages France 2020
- Premium Statistic E-commerce shipping: number of transport providers used by companies France 2020
- Premium Statistic Share of e-commerce businesses offering free shipping in France 2020
- Premium Statistic AI importance in e-commerce to reduce storage and shipping costs in France in 2019
Consumer preferences and expectations
8
- Premium Statistic Leading e-commerce delivery methods used in France 2021
- Premium Statistic Preferred delivery methods when ordering online in France 2021
- Premium Statistic Priorities and expectations of consumers regarding e-commerce in France 2018
- Basic Statistic Utility of online delivery option features for e-commerce websites in France 2020
- Basic Statistic Utility of features regarding online delivery cost options in France 2020
- Basic Statistic Utility of online shopping features regarding delivery time options in France 2020
- Premium Statistic Preferred delivery time among online shoppers in France 2021
- Premium Statistic French consumers' main reasons to abandon their shopping cart 2020, by shipping issue
Parcel tracking and returns
8
- Premium Statistic Preferred parcel tracking communication methods according to French consumers 2020
- Premium Statistic Shipping communication carried out by e-commerce businesses and carriers France 2020
- Premium Statistic E-commerce businesses sending a tracking link to carrier's website in France 2020
- Premium Statistic Share of online retailers sending emails to customers after purchase in France 2020
- Premium Statistic Number of e-mails sent to customers by delivery carriers after an order France 2020
- Premium Statistic Online retailers including shipping information in customer accounts in France 2020
- Premium Statistic Frequency of returning online purchased products in France 2020, by generation
- Premium Statistic Preferred ways and places for returning online purchased products in France 2020
Deliveries during COVID-19
6
- Basic Statistic Home delivery market share during the confinement in France 2020
- Premium Statistic Online bought articles after the Covid-19 outbreak France 2020, by delivery time
- Premium Statistic Organization of deliveries by French lingerie retailers during the lockdown 2020
- Basic Statistic Market share of drive and delivery until COVID-19 outbreak in France 2017-2021
- Premium Statistic Reasons for the use of food delivery applications in France 2020
- Premium Statistic Parcels received through online shopping by young French people during lockdown 2020
Further related statistics
7
- Y-o-y e-commerce revenue growth in Italy 2009-2021
- Share of e-purchases in Russia in 2018, by impulse or planned
- Goods or services bought online Australia 2016, by gender
- Blogging: amount of time spent writing an average post 2019
- Leading payment methods for online shopping in Switzerland in 2019
- Number of consumers shopping online in average four weeks 2013 and 2016, by category
- Payment methods used in online shops in Austria 2016 and 2018
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- Share of e-purchases in Russia in 2018, by impulse or planned
- Goods or services bought online Australia 2016, by gender
- Blogging: amount of time spent writing an average post 2019
- Leading payment methods for online shopping in Switzerland in 2019
- Number of consumers shopping online in average four weeks 2013 and 2016, by category
- Payment methods used in online shops in Austria 2016 and 2018
AFNIC. (December 15, 2021). Share of micro, small, and medium enterprises creating content online in France in 2021, by type of content [Graph]. In Statista. Retrieved February 01, 2023, from https://www.statista.com/statistics/1089149/internet-content-business-france/
AFNIC. "Share of micro, small, and medium enterprises creating content online in France in 2021, by type of content." Chart. December 15, 2021. Statista. Accessed February 01, 2023. https://www.statista.com/statistics/1089149/internet-content-business-france/
AFNIC. (2021). Share of micro, small, and medium enterprises creating content online in France in 2021, by type of content. Statista. Statista Inc.. Accessed: February 01, 2023. https://www.statista.com/statistics/1089149/internet-content-business-france/
AFNIC. "Share of Micro, Small, and Medium Enterprises Creating Content Online in France in 2021, by Type of Content." Statista, Statista Inc., 15 Dec 2021, https://www.statista.com/statistics/1089149/internet-content-business-france/
AFNIC, Share of micro, small, and medium enterprises creating content online in France in 2021, by type of content Statista, https://www.statista.com/statistics/1089149/internet-content-business-france/ (last visited February 01, 2023)
Share of micro, small, and medium enterprises creating content online in France in 2021, by type of content [Graph], AFNIC, December 15, 2021. [Online]. Available: https://www.statista.com/statistics/1089149/internet-content-business-france/