Expected change in click-and-collect use for holiday shopping in the U.S. 2020-2021

Anticipated change in the use of Buy Online, Pick-Up in Store (BOPIS) during the holiday season in the United States in 2020 and 2021

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Release date

September 2021


United States

Survey time period

September 2021*

Number of respondents

7,743 respondents

Supplementary notes

* The source does not provide the date of survey, the date given is the one of release.
The age of respondents and type of survey conducted were not specified.

To the question: "Do you anticipate doing more or less holiday shopping via a buy online, pick up in store method (e.g. curbside pickup) this year?"

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