This survey details the responses of executives in companies that sell contact center BPO services as to which services they provide. Over 98 percent of respondents provide general sales and support services.
Which contact center BPO services do you provide?
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Statistics on Services sector in Latin America
Global overview
7
- Premium Statistic Global outsourcing industry revenue by region 2010-2019
- Premium Statistic Number of call centers opened or expanded by region 2016-2021
- Premium Statistic Number of jobs created in the global call center industry by region 2016-2021
- Premium Statistic The outsourced facility management market share by region 2020
- Premium Statistic Security services market size worldwide by region 2011-2020
- Basic Statistic Revenue of the Big Four accounting / audit firms worldwide by region 2021
- Premium Statistic Share of the global language services market by region 2018
Contribution to GDP
5
- Basic Statistic Latin America: services as share of GDP 2010-2021, by region
- Basic Statistic Latin America: services as share of GDP 2021, by country
- Basic Statistic Latin America: services value added to GDP 2021, by country
- Basic Statistic Latin America: services value added to GDP per worker 2010-2019
- Basic Statistic Latin America: services value added to GDP per worker 2019, by country
Leading companies
4
Business Process Outsourcing
6
- Premium Statistic Latin America & Caribbean: contact center market 2019, by country
- Premium Statistic Brazil: revenue of BPO services 2016-2020
- Premium Statistic Mexico: key figures on the BPO market 2020-2021
- Premium Statistic Mexico: main destination regions for offshore services 2018-2020
- Premium Statistic Mexico: main Latin American countries for offshore services 2020
- Premium Statistic Colombia: key figures on the BPO market 2020
Security services
6
- Premium Statistic Brazil: private security services gross revenue 2018-2019
- Premium Statistic Brazil: companies in the private security sector 2017-2021, by type
- Premium Statistic Colombia: investigation & security services production value 2014-2019
- Premium Statistic Colombia: revenue of investigation & security services 2014-2019
- Premium Statistic Colombia: leading private security companies 2019
- Premium Statistic Mexico: spending on private security and weapons 2015-2021
Market research
5
- Premium Statistic Latin America: countries with the largest market research revenue 2019
- Premium Statistic Latin America: fastest growing market research markets 2019
- Premium Statistic Mexico: market value of the market research industry 2018-2019
- Basic Statistic Colombia: market research industry net sales 2016-2020
- Premium Statistic Colombia: main market research companies 2020, by market share
Language providers
4
- Basic Statistic Latin America: top language service providers by revenue 2020
- Basic Statistic Latin America: headcount of select language service providers 2020
- Basic Statistic Argentina: key figures on the LSP market 2019
- Basic Statistic Argentina: main language services provided 2019, by market share
Further related statistics
13
- BPO contact center technology use 2011
- Most requested BPO service category 2011
- Propositions offered by BPO service companies to attract/retain clients 2011
- Challenges for BPO service companies 2011
- Contact center BPO service companies competitiveness goals 2011
- Breakdown of BPOs and SSCs services in foreign languages in Poland 2015, by language
- Services provided by contact centers worldwide as of March 2013
- GDP contribution of total service sector Myanmar FY 2010-2019
- Revenue oil & gas field services in the U.S., 2009-2014
- Organizations' demand for enterprise VR services worldwide 2018, share by industry
- Mobility services: global market size by region 2017 & 2030
- Latin America: BPO installed capacity in selected countries 2017
- Trade balance of services in Seychelles 2009-2019
Further Content: You might find this interesting as well
Statistics
- BPO contact center technology use 2011
- Most requested BPO service category 2011
- Propositions offered by BPO service companies to attract/retain clients 2011
- Challenges for BPO service companies 2011
- Contact center BPO service companies competitiveness goals 2011
- Breakdown of BPOs and SSCs services in foreign languages in Poland 2015, by language
- Services provided by contact centers worldwide as of March 2013
- GDP contribution of total service sector Myanmar FY 2010-2019
- Revenue oil & gas field services in the U.S., 2009-2014
- Organizations' demand for enterprise VR services worldwide 2018, share by industry
- Mobility services: global market size by region 2017 & 2030
- Latin America: BPO installed capacity in selected countries 2017
- Trade balance of services in Seychelles 2009-2019
RiverStar. (December 30, 2011). Which contact center BPO services do you provide? [Graph]. In Statista. Retrieved February 01, 2023, from https://www.statista.com/statistics/234933/business-process-services-provided-by-us-bpo-companies/
RiverStar. "Which contact center BPO services do you provide?." Chart. December 30, 2011. Statista. Accessed February 01, 2023. https://www.statista.com/statistics/234933/business-process-services-provided-by-us-bpo-companies/
RiverStar. (2011). Which contact center BPO services do you provide?. Statista. Statista Inc.. Accessed: February 01, 2023. https://www.statista.com/statistics/234933/business-process-services-provided-by-us-bpo-companies/
RiverStar. "Which Contact Center Bpo Services Do You Provide?." Statista, Statista Inc., 30 Dec 2011, https://www.statista.com/statistics/234933/business-process-services-provided-by-us-bpo-companies/
RiverStar, Which contact center BPO services do you provide? Statista, https://www.statista.com/statistics/234933/business-process-services-provided-by-us-bpo-companies/ (last visited February 01, 2023)
Which contact center BPO services do you provide? [Graph], RiverStar, December 30, 2011. [Online]. Available: https://www.statista.com/statistics/234933/business-process-services-provided-by-us-bpo-companies/