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U.S. internet users factors influencing on where to shop online in 2017
U.S. internet users factors influencing on where to shop online in 2017
Factors that influence internet users in the United States when deciding where to shop online as of October 2017
This statistic presents the factors that influence internet users in the United States when deciding where to shop online as of October 2017. According to the findings, the primary factor that had influenced the highest number of internet users when deciding where to shop online, was free shipping. Free shipping had accounted for 63 percent of respondent's most influential factor.
Factors that influence internet users in the United States when deciding where to shop online as of October 2017
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| Share of respondents | |
|---|---|
| Free shipping | 63% |
| Security and privacy policies | 60% |
| Discounts, coupons, or rebates | 49% |
| Return or refund policy | 49% |
| Ease of navigation | 46% |
| Site reputation | 45% |
| Product descriptions | 44% |
| Product photos | 44% |
| Product ratings and reviews | 42% |
| Type of payment options | 42% |
| Site speed | 32% |
| Next-day or same-day delivery | 23% |
| Buy online and pick up in-store option | 23% |
| User photos | 17% |
| Share of respondents | |
|---|---|
| Free shipping | 63% |
| Security and privacy policies | 60% |
| Discounts, coupons, or rebates | 49% |
| Return or refund policy | 49% |
| Ease of navigation | 46% |
| Site reputation | 45% |
| Product descriptions | 44% |
| Product photos | 44% |
| Product ratings and reviews | 42% |
| Type of payment options | 42% |
| Site speed | 32% |
| Next-day or same-day delivery | 23% |
| Buy online and pick up in-store option | 23% |
| User photos | 17% |
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Description
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This statistic presents the factors that influence internet users in the United States when deciding where to shop online as of October 2017. According to the findings, the primary factor that had influenced the highest number of internet users when deciding where to shop online, was free shipping. Free shipping had accounted for 63 percent of respondent's most influential factor.
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- Release date
- October 2017
- Region
- United States
- Survey time period
- October 11, 2017
- Age group
- 19 years and older
- Method of interview
- Online survey
- Supplementary notes
- The source did not provide information on the sample size.
Source
- Show sources information
- Show publisher information
- Release date
- October 2017
More information
- Region
- United States
- Survey time period
- October 11, 2017
- Age group
- 19 years and older
- Method of interview
- Online survey
- Supplementary notes
- The source did not provide information on the sample size.
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- Percentage of global internet users who post reviews online as of 3rd quarter 2017, by age group
- Percentage of global internet users who use online reviews for brand and product research as of 3rd quarter 2017, by age group
- Most common purchase influences of online shoppers in the United States in 2017
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- Shopping influence of selected digital resources according to online shoppers in the United States as of March 2017
- For each of the following circumstances, how important is it to read online reviews before purchasing a product or selecting a service provider?
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- Factors that influence internet users in the United States when deciding where to shop online as of October 2017
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- Ways in which shoppers in the United States plan to use their smartphone while holiday shopping as of September 2018
- Percentage of consumers in the United States who use their mobile phone for shopping related activities as of June 2017
- Most popular types of user-generated content submitted by online shoppers in the United States as of March 2017
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- Whose recommendations are you most likely to trust when you have to choose between different products?
- Do you read online reviews to determine if a business is good or bad?
- When judging a local business on reviews, what do you pay attention to?
- How many online reviews do you need to read before you feel that you can trust a business?
- Do you trust online customer reviews as much as personal recommendations?
- When looking for a new service provider, how frequently do you read online reviews before selecting the provider?
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- Which types of service providers have you read online reviews about before selecting the service provider?
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- Distribution of Yelp's advertising revenue from 1st quarter 2013 to 4th quarter 2018, by vertical (in million U.S. dollars)
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- Share of individuals who made an online purchase in the prior three months in the United Kingdom (UK) as of March 2015, by device
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- Most attended store types in France in 2013 for furniture purchases (in percentage)
- Online shoppers in Canada who are comfortable using chatbots in various shopping-related situations as of 3rd quarter 2017
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