Has a good delivery experience directly encouraged you to order again from a particular retailer?

Influence of a positive delivery experience on customer loyalty in the UK 2008-2014 This statistic displays the share of respondents whom a good delivery experience encouraged to order again from a particular retailer in the United Kingdom (UK) from 2011 to 2014. In 2013/14 survey, it was found approximately 12 percent of responding households disagreed with a statement, that a positive delivery experience had directly encouraged them to order again from a particular retailer.
Show more
Loading statistic...
YesNoMaybe
2011/1277.4%10.5%12.1%
2012/1374.1%11.7%14.2%
2013/1471.9%12.4%15.6%
YesNoMaybe
2011/1277.4%10.5%12.1%
2012/1374.1%11.7%14.2%
2013/1471.9%12.4%15.6%
Download Settings Share
Chart type
Datalabels
Share on Social Media
HTML code to embed chart as PNG (FAQ)
Download started
Please be patient - this may take a moment

Description

Source

More information

This statistic displays the share of respondents whom a good delivery experience encouraged to order again from a particular retailer in the United Kingdom (UK) from 2011 to 2014. In 2013/14 survey, it was found approximately 12 percent of responding households disagreed with a statement, that a positive delivery experience had directly encouraged them to order again from a particular retailer.
Show more
Release date
January 2014
Region
United Kingdom
Survey time period
2008 to 2014
Number of respondents
588 respondents
Special properties
Households.
More information
Statista Accounts: Access All Statistics. Starting from $588 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.

Register for free

Premium Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$49 / Month *

Corporate Account
Full access

Corporate solution including all features.

Send request

* All products require an annual contract.
   Prices do not include sales tax.
Leading companies trust Statista:
paypalgoogleadobepgsamsungtelekom
Statista is a great source of knowledge, and pretty helpful to manage the daily work.
Christof Baron

Christof Baron
CEO, MindShare Germany

Statistics on "E-commerce in Poland"
  • Market overview
The most important statistics
  • Mobile commerce
  • Online stores
  • E-commerce users
  • Online shopping behavior
  • Online spending behavior
  • Payment methods
  • Delivery
  • Forecasts
Need help with using Statista for your research? Tutorials and first steps
Further Content: Statistics, Studies, and Topic Pages
Statistics on the topic
Topics
About Statista
Learn more about how Statista can support your business.
Request webinar
Do you have any questions about our business solutions?

We provide you with detailed information about our Corporate Account.

News
News