Influence of delivery reviews on purchase decisions in the UK 2010-2014

Has a customer review about delivery service influenced your choice of retailer?

Influence of delivery reviews on purchase decisions in the UK 2010-2014 This statistic displays the findings of a survey on the influence of online customers reviews about delivery services on purchase decisions in the United Kingdom (UK) from 2010 to 2014. In 2013/14 survey, it was found that approximately 35 percent of responding households agreed with the statement that a positive delivery review found on the internet had influenced their choice of retailer.
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Has a customer review about delivery service influenced your choice of retailer?

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YesNoMaybe
2010/1118.1%68.6%13.3%
2011/1235.4%47.1%17.5%
2012/1335.9%44.3%19.7%
2013/1434.5%45.4%20.1%
YesNoMaybe
2010/1118.1%68.6%13.3%
2011/1235.4%47.1%17.5%
2012/1335.9%44.3%19.7%
2013/1434.5%45.4%20.1%
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This statistic displays the findings of a survey on the influence of online customers reviews about delivery services on purchase decisions in the United Kingdom (UK) from 2010 to 2014. In 2013/14 survey, it was found that approximately 35 percent of responding households agreed with the statement that a positive delivery review found on the internet had influenced their choice of retailer.
Show more
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