Influence of delivery reviews on purchase decisions in the UK 2010-2014

Has a customer review about delivery service influenced your choice of retailer?

by Statista Research Department, last edited Jan 1, 2014
Influence of delivery reviews on purchase decisions in the UK 2010-2014 This statistic displays the findings of a survey on the influence of online customers reviews about delivery services on purchase decisions in the United Kingdom (UK) from 2010 to 2014. In 2013/14 survey, it was found that approximately 35 percent of responding households agreed with the statement that a positive delivery review found on the internet had influenced their choice of retailer.
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Has a customer review about delivery service influenced your choice of retailer?

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