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Reasons for complaining about telecommunications service providers in the UK 2018

Complaints to telecommunications and pay-TV providers in the United Kingdom (UK), by category 2018

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Source

Release date

April 2019

Region

United Kingdom

Survey time period

December 2018 to January 2019

Number of respondents

9,517 respondents

Special properties

All who complained about each service in the past 6 months

Method of interview

Online survey

Supplementary notes

Base figures:
-Landline (1,933)
-Mobile (3,027)
-Broadband (2,898)
Pay TV (1,659)
Question originally asked as: And thinking of the most recent complaint you had to contact [company] about, which one of the following categories did the issue fall into? Was it to do with…

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Statistics on "Pay TV in Europe"

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