U.S. satisfactions with E-government Q1 2018

How the Federal Government delivers on the citizen experience

More and more citizens turn to the web as a starting point when they need to engage the federal government. This report analyzes the state of e-government satisfaction to identify trends and provide a benchmark for website performance in the eyes of “customers” , i.e. U.S. citizens.
  • Language: English
  • Released: June 2018
Study included in Corporate Account only.
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