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Statements regarding the shipping of online orders for U.S. consumers 2018
Statements regarding the shipping of online orders for U.S. consumers 2018
Which of the following statements regarding the shipping of online orders do you agree with?
by Alexander Kunst,
last edited
Sep 3, 2019
This statistic shows the results of a survey conducted in the United States in 2018 on online shopping. Some 60 percent of the respondents stated that they are rather ordering from shops that do not charge any shipping fees.
The Survey Data Table for the Statista survey Online-Shopping in the U.S. 2018 contains the complete tables for the survey including various column headings.
Which of the following statements regarding the shipping of online orders do you agree with?
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by Alexander Kunst,
last edited
Sep 3, 2019
This statistic shows the results of a survey conducted in the United States in 2018 on online shopping. Some 60 percent of the respondents stated that they are rather ordering from shops that do not charge any shipping fees.
The Survey Data Table for the Statista survey Online-Shopping in the U.S. 2018 contains the complete tables for the survey including various column headings.
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- Region
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- Survey time period
- Sign Up for Account
- Number of respondents
- 992 respondents
- Age group
- 18 years and older
- Supplementary notes
- multiple answers were possible
More information
- Region
- Sign Up for Account
- Survey time period
- Sign Up for Account
- Number of respondents
- 992 respondents
- Age group
- 18 years and older
- Supplementary notes
- multiple answers were possible
Other statistics on the topic
Online shopping behavior in the United States
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Statistics on "Online shopping behavior in the United States"
- Overview
The most important statistics
- U.S. customer satisfaction with online retail from 2000 to 2018 (index score)ACSI - U.S. customer satisfaction with online retail as of 2018
- Average value of online shopping orders in the United States as of 1st quarter 2019, by device (in U.S. dollars)U.S. average online shopping order value 2019, by device
- Conversion rate of online shoppers in the United States as of 1st quarter 2019U.S. online shopper conversion rate 2018-2019
- Conversion rate of online shoppers in the United States as of 1st quarter 2019, by deviceU.S. online shopper conversion rate 2019, by device
- Behavior and attitudes
The most important statistics
- Online shopping and buying-related activities performed by internet users in the United States as of March 2018, by ageOnline shopping and buying-related activities by U.S. internet users in 2018, by age
- Most important attributes of the online shopping experience according to shoppers in the United States as of November 2018Most important factors of online shopping according to U.S. shoppers 2018
- Preferred shopping method among digital shoppers in the United States as of February 2018U.S. preferred shopping method among digital shoppers 2018
- How important are each of the following to you when you shop for a product online?Important factors when shopping for a product online according to U.S. shoppers 2017
- Which of these do you consider good reasons to buy an item online?Drivers of online purchases in the U.S. 2019
- Which price difference do you expect when you shop online rather than in a store?Expected price difference for online shops by U.S. consumers 2018
- Which of these items have you bought online in the past 12 months?Online purchases by category in the U.S. 2019
- For which of these products do you mostly look for information online rather than offline?Online vs. offline product research by category in the U.S. 2019
- Mobile
The most important statistics
- Most popular mobile shopping apps in the United States as of June 2019, by reachMost popular e-commerce apps in the U.S. 2019, by reach
- Most popular mobile shopping apps in the United States as of June 2019, by monthly users (in millions)Most popular e-commerce apps in the U.S. 2019, by audience
- Share of time spent on retailers' mobile apps vs. websites among internet users in the United States as of March 2019Share of time spend on U.S. retailers mobile apps vs. mobile websites 2019
- Share of mobile device owners in the United States who have performed select mobile shopping activities via app in the past month as of February 2019U.S. mobile users shopping activities via app 2019
- Share of mobile visits to leading retail websites in the United States in November and December 2018U.S. holiday shopping: mobile visits leading retail websites 2018
- Preferred way of receiving mobile coupons from retailers according to internet users in the United States as of September 2018Preferred channel to receive mobile coupons from retailers in the U.S. 2018
- Attitudes towards mobile payments according to online shoppers in the United States as of August 2018U.S. shopper mobile payment attitudes 2018
- Path to purchase
The most important statistics
- Preferred sources of inspiration for online shoppers worldwide as of February 2019Sources of shopping inspiration for digital shoppers worldwide 2019
- Online sources where digital shoppers in the United States start searching for products as of February 2019U.S. digital shoppers preferred online sources for product search 2019
- Share of online shoppers worldwide who look for shopping inspiration on search engines as of February 2019, by age group Online shoppers worldwide who use search engines for inspiration 2019, by age group
- Online sources used by consumers worldwide to start searching for products as of February 2019Online sources for product searches worldwide 2019
- Social commerce activities according to internet users worldwide as of 1st quarter 2019, by age groupGlobal usage of social media during path to purchase 2019, by age group
- Favorite ways to shop online today and considerations for the future according to digital shoppers in the United States as of January 2019Favorite online shopping platforms in the U.S. 2019
- Channels used to purchase products according to internet users in the United States as of March 2019, by categoryU.S. leading shopping channels 2019, by category
- Stage of the digital purchase process that makes digital buyers in the United States happiest as of May 2018Best part of online shopping process according to U.S. online buyers 2017
- Order delivery
The most important statistics
- Delivery methods used by internet users in the United States for digital purchases as of February 2018, by age groupDelivery method preference of U.S. online shoppers 2018, by age group
- Items that internet users in the United States want to have vs. have received via same-day delivery as of February 2018, by categoryU.S. internet user same-day delivery usage 2018, by category
- Delivery methods used by consumers in the United States for digital purchases as of February 2018Delivery method preference of U.S. online shoppers 2018
- Consumer preferences and purchasing behavior based on e-commerce delivery services worldwide as of July 2018, by regionConsumer preferences on purchasing & e-commerce delivery worldwide 2018, by region
- Ranking of last delivery experience with an e-commerce site according to online shoppers in the United States as of July 2018, by platformU.S. online shopper ranking of their last e-commerce delivery experience 2018
- Timeframe willing to wait for fast shipping according to U.S. consumers as of September 2018Fast online order delivery according to U.S. consumers 2018
- Which of the following statements regarding the shipping of online orders do you agree with?Statements regarding the shipping of online orders for U.S. consumers 2018
- How important in general is a quick delivery of an online order to you?Importance of a quick delivery of an online order for U.S. consumers 2018
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Further Content: Statistics, Studies, and Topic Pages
Statistics
- Shipping fee influence on consumers in the Nordic countries 2015, by country
- Most important product delivery features in webshops in Sweden 2018
- Shipping times as criterion for online fashion stores in the U.S. 2017
- Use of express shipping among U.S. online shoppers 2017
- Fast online order delivery according to U.S. consumers 2018
- Importance of fast shipping when shopping online in the Nordics 2017, by country
- Volume of the online jewelry trade in China 2009-2015
- Mexico: expected increase of holiday online purchases 2016-2017
- Colombia: share of online shoppers 2017, by education
- Dominican Republic: share of online shoppers 2017, by age
- Reasons for using mobile wallet services in Hong Kong 2018
- Ranking of product types returned in the United Kingdom (UK) 2018
- Share of online purchases made in Swedish versus foreign webshops in Sweden 2019
- Importance of free returns when shopping online in the Nordics 2017, by country
Studies
- Online shopping events in Latin America
- Cross-border online shopping in the Netherlands
- Cross-border online shopping in Belgium
- Online shopping in Italy
- Black Friday e-commerce in Brazil
- Beauty content on social media
- E-commerce in Canada
- Online pet care market in the U.S.
- 2019 Consumer Research Report
- Webshoppers 39th Edition
- The 2018 Amazon Shopper Behavior Study
- 2018 Consumer Research Report
- Online Shopping and E-commerce
- Monetate EQ3 2018
- Monetate EQ4 2018
Statistics on "Online shopping behavior in the United States"
- U.S. customer satisfaction with online retail from 2000 to 2018 (index score)
- Average value of online shopping orders in the United States as of 1st quarter 2019, by device (in U.S. dollars)
- Conversion rate of online shoppers in the United States as of 1st quarter 2019
- Conversion rate of online shoppers in the United States as of 1st quarter 2019, by device
- Online shopping and buying-related activities performed by internet users in the United States as of March 2018, by age
- Most important attributes of the online shopping experience according to shoppers in the United States as of November 2018
- Preferred shopping method among digital shoppers in the United States as of February 2018
- How important are each of the following to you when you shop for a product online?
- Which of these do you consider good reasons to buy an item online?
- Which price difference do you expect when you shop online rather than in a store?
- Which of these items have you bought online in the past 12 months?
- For which of these products do you mostly look for information online rather than offline?
- Which of these products do you mostly buy/order online rather than offline?
- Select which statements are more likely to apply to your online shopping habits, in contrast to offline shopping?
- Online shopping locations that shoppers worldwide prefer to shop at for first-time and repeat purchases as of May 2018
- Interest of digital buyers in the United States in new shopping options and technologies as of May 2018
- Share of internet users in the United States who are interested in purchasing products through social media as of August 2019, by age group
- Factors that would encourage consumers in the United States to purchase more online in 2018
- Retail decision-makers in the United States who would ban serial returners from shopping on their website permanently as of September 2018, by product category
- Most popular mobile shopping apps in the United States as of June 2019, by reach
- Most popular mobile shopping apps in the United States as of June 2019, by monthly users (in millions)
- Share of time spent on retailers' mobile apps vs. websites among internet users in the United States as of March 2019
- Share of mobile device owners in the United States who have performed select mobile shopping activities via app in the past month as of February 2019
- Share of mobile visits to leading retail websites in the United States in November and December 2018
- Preferred way of receiving mobile coupons from retailers according to internet users in the United States as of September 2018
- Attitudes towards mobile payments according to online shoppers in the United States as of August 2018
- Preferred sources of inspiration for online shoppers worldwide as of February 2019
- Online sources where digital shoppers in the United States start searching for products as of February 2019
- Share of online shoppers worldwide who look for shopping inspiration on search engines as of February 2019, by age group
- Online sources used by consumers worldwide to start searching for products as of February 2019
- Social commerce activities according to internet users worldwide as of 1st quarter 2019, by age group
- Favorite ways to shop online today and considerations for the future according to digital shoppers in the United States as of January 2019
- Channels used to purchase products according to internet users in the United States as of March 2019, by category
- Stage of the digital purchase process that makes digital buyers in the United States happiest as of May 2018
- Share of digital shoppers in the United States who have had second thoughts about buying something they added to their shopping cart impulsively as of November 2018, by age group
- Primary reason for digital shoppers in the United States to abandon their carts as of November 2018
- Products and service categories most commonly abandoned in their digital shopping carts by internet users in the United States as of March 2018
- Which of the following artificial intelligence (AI) or other technology capabilities would appeal to you if offered by a retailer?
- Delivery methods used by internet users in the United States for digital purchases as of February 2018, by age group
- Items that internet users in the United States want to have vs. have received via same-day delivery as of February 2018, by category
- Delivery methods used by consumers in the United States for digital purchases as of February 2018
- Consumer preferences and purchasing behavior based on e-commerce delivery services worldwide as of July 2018, by region
- Ranking of last delivery experience with an e-commerce site according to online shoppers in the United States as of July 2018, by platform
- Timeframe willing to wait for fast shipping according to U.S. consumers as of September 2018
- Which of the following statements regarding the shipping of online orders do you agree with?
- How important in general is a quick delivery of an online order to you?
- Regarding which products is a quick delivery important to you?
- Which of the following logistics/delivery companies do you know?
- Which is your favorite delivery company?
- Shipping fee influence on consumers in the Nordic countries in 2015, by country
- Most important product delivery features in online shops according to consumers in Sweden in 1st quarter 2018
- Are shipping times particularly important to you when it comes to online fashion stores?
- How many days of standard shipping would make you switch to express shipping?
- Importance of fast shipping according to online shoppers in the Nordics in 2017, by country
- Volume of the online jewelry trade in China from 2009 to 2015 (in billion yuan)
- Expected increase in online purchases by online buyers during selected holidays compared to regular days in Mexico in 2016 and 2017
- Distribution of online shoppers in Colombia in 2017, by education level
- Distribution of online shoppers in Dominican Republic in 2017, by age
- Top reasons for using mobile wallet services in Hong Kong as at March 2018
- Which types of products have you returned in the past year?
- Share of online purchases made in Swedish versus foreign webshops in Sweden in 1st quarter 2019, by product category
- Importance of free returns according to online shoppers in the Nordics in 2017, by country
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