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Statements regarding the shipping of online orders for U.S. consumers 2018
Statements regarding the shipping of online orders for U.S. consumers 2018
Which of the following statements regarding the shipping of online orders do you agree with?
This statistic shows the results of a survey conducted in the United States in 2018 on online shopping. Some 60 percent of the respondents stated that they are rather ordering from shops that do not charge any shipping fees.
The Survey Data Table for the Statista survey Online-Shopping in the U.S. 2018 contains the complete tables for the survey including various column headings.
Which of the following statements regarding the shipping of online orders do you agree with?
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Description
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This statistic shows the results of a survey conducted in the United States in 2018 on online shopping. Some 60 percent of the respondents stated that they are rather ordering from shops that do not charge any shipping fees.
The Survey Data Table for the Statista survey Online-Shopping in the U.S. 2018 contains the complete tables for the survey including various column headings.
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- Survey time period
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- Number of respondents
- 992 respondents
- Age group
- 18 years and older
- Supplementary notes
- multiple answers were possible
More information
- Region
- Sign Up for Account
- Survey time period
- Sign Up for Account
- Number of respondents
- 992 respondents
- Age group
- 18 years and older
- Supplementary notes
- multiple answers were possible
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Statistics on "Online shopping behavior in the United States"
- Overview
The most important statistics
- U.S. customer satisfaction with online retail from 2000 to 2018 (index score)ACSI - U.S. customer satisfaction with online retail as of 2018
- Web-influenced retail sales in the United States from 2014 to 2020, by segment (in billion U.S. dollars)U.S. web-influenced retail sales 2014-2020, by segment
- Online shopping reach among online users in the United States as of December 2017, by deviceU.S. online shopping reach as of December 2017, by device
- Average value of online shopping orders in the United States as of 3rd quarter 2018, by device (in U.S. dollars)U.S. average online shopping order value 2018, by device
- Conversion rate of online shoppers in the United States as of 3rd quarter 2018U.S. online shopper conversion rate 2017-2018
- Conversion rate of online shoppers in the United States as of 3rd quarter 2018, by deviceU.S. online shopper conversion rate 2018, by device
- Distribution of time spent on retail sites vs. dollars spent in the United States as of 4th quarter 2017, by platformU.S. online retail user engagement and expenditure 2017, by platform
- Have you ever purchased something from the following online shops?Most popular online shops in the United States 2017, by reach
- Behavior and attitudes
The most important statistics
- Online shopping and buying-related activities performed by internet users in the United States as of March 2018, by ageOnline shopping and buying-related activities by U.S. internet users in 2018, by age
- How important are each of the following to you when you shop for a product online?Important factors when shopping for a product online according to U.S. shoppers 2017
- Primary reason that internet users in the United States make digital purchases as of March 2018U.S. online user primary reasons to make online purchases 2018
- Online shopping frequency of internet users in the United States as of March 2017U.S. online shopping frequency 2014-2017
- Online shopping frequency of online shoppers in the United States as of April 2017, by genderU.S. online shopping frequency 2017, by gender
- Online shopping frequency of online shoppers in the United States as of April 2017, by product lineU.S. online shopping frequency 2017, by product line
- Which of these products do you buy online?U.S. online shopping products 2017, by category
- Which of the following products do you buy online the most?U.S. leading online retail products categories 2017
- Mobile
The most important statistics
- M-commerce share of total digital commerce spending in the United States from 2nd quarter 2010 to 4th quarter 2017Share of U.S. mobile e-commerce spending 2010-2017
- Reasons for consumers in the United States to not use their mobile device for shopping as of August 2016, by deviceFactors preventing purchases on mobile devices in the U.S. 2016
- Percentage of consumers in the United States who use their mobile phone for shopping related activities as of June 2017Leading shopping-related activities via mobile phone in the U.S. 2017
- How much of your online shopping do you do on a cell phone rather than on a computer?Degree of mobile vs desktop shopping preference in the U.S. 2017
- Using your mobile phone, have you done any of the following in the past 12 months?Mobile payment activities carried out by U.S. users 2015
- Mobile activities of online shoppers in the United States as of February 2017Mobile activities of U.S. online shoppers 2017
- Market reach of the most popular Apple iOS retail apps in the United States as of June 2018Leading iOS shopping app reach in the United States 2018
- Market reach of the most popular Android retail apps in the United States as of June 2018Leading Android shopping app reach in the United States 2018
- Path to purchase
The most important statistics
- Devices used to research and complete online purchase according to online shoppers in the United States as of February 2017Online research and shopping device preferences in the U.S. 2017
- Monthly time spent on online shopping by users in the United States as of December 2017, by shopper type (in minutes)U.S. monthly time spent online shopping 2017, by shopper type
- Monthly online shopping sessions generated by users in the United States as of December 2017, by shopper typeU.S. monthly online shopping sessions 2017, by user type
- Occurrence of leading apps during a shopping session for online shoppers in the United States as of December 2017Occurrence of apps during U.S. online shopping sessions 2017
- Most common app categories accessed before shopping device sessions in the United States as of December 2017Leading app categories accessed before shopping online in the U.S. 2017
- Most common app categories accessed after shopping device sessions in the United States as of December 2017Leading app categories accessed after shopping online in the U.S. 2017
- Most common apps accessed before shopping device sessions in the United States as of December 2017Leading apps accessed before shopping online in the U.S. 2017
- Most common apps accessed after shopping device sessions in the United States as of December 2017Leading apps accessed after shopping online in the U.S. 2017
- Order delivery
The most important statistics
- Delivery methods used by internet users in the United States for digital purchases as of February 2018, by age groupDelivery method preference of U.S. online shoppers 2018, by age group
- Items that internet users in the United States want to have vs. have received via same-day delivery as of February 2018, by categoryU.S. internet user same-day delivery usage 2018, by category
- Actions taken by digital shoppers in the United States to qualify for free shipping as of February 2017U.S. digital shopper free shipping qualification measures 2017
- How far do shipping costs influence your purchase decision when shopping online?Influence of shipping costs on purchase decisions among U.S. online shoppers 2017
- Which parcel service usually delivers the items you purchase online?Most used shipping service provider among U.S. online shoppers 2017
- Which of these services offered by shipping providers have you already used?Use of services offered by shipping providers among U.S. online shoppers 2017
- If the shipping was free of charge, when would you expect the delivery of your order?Expected order delivery with free shipping among U.S. online shoppers 2017
- How important is it for you to get your online purchases delivered to you within 2-3 working days?Importance of U.S. online purchase delivery within 2-3 working days 2017
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Further Content: Statistics, Studies, and Topic Pages
Statistics
- Most important product delivery features in webshops in Sweden 2018
- Shipping fee influence on consumers in the Nordic countries 2015, by country
- Use of express shipping among U.S. online shoppers 2017
- Shipping times as criterion for online fashion stores in the U.S. 2017
- Importance of fast shipping when shopping online in the Nordics 2017, by country
- Fast online order delivery according to U.S. consumers 2018
- Share of online purchase deliveries from abroad in Sweden 2016
- Planed and impulse online purchases among pensioners in Denmark 2014
- South Korean online grocery sales 2015-2020
- Leading problems while online shopping in the Netherlands 2015-2016
- Level of concern over online shopping fraud in Finland 2015
- UK: responses to personalized offers from visited websites 2015, by age group
- Most-visited retail sites of U.S. Hispanics 2016
- Attitudes to ordering abroad worldwide 2015
- U.S. consumers who purchase digitally and pick up in-store 2015
- Canada: online shopping perceived impact on businesses 2014
- Canada: leading products bought online 2013-2014
- Share of individuals who shop online in the Netherlands 2012-2018, by employment
Studies
- Cross-border online shopping in Belgium
- Online shopping events in Latin America
- Cross-border online shopping in the Netherlands
- B2C E-commerce in the Netherlands
- Online shopping in Italy
- E-commerce in Canada
- Online pet care market in the U.S.
- Black Friday e-commerce in Brazil
- Beauty content on social media
- 2017 The State of Shipping in Commerce: United States
- sportsdirect.com – Store Analysis 2019
- bol.com – Store Analysis 2019
- ebags.com – Store Analysis 2019
- sephora.com – Store Analysis 2018
- zara.com – Store Analysis 2018
Statistics on "Online shopping behavior in the United States"
- U.S. customer satisfaction with online retail from 2000 to 2018 (index score)
- Web-influenced retail sales in the United States from 2014 to 2020, by segment (in billion U.S. dollars)
- Online shopping reach among online users in the United States as of December 2017, by device
- Average value of online shopping orders in the United States as of 3rd quarter 2018, by device (in U.S. dollars)
- Conversion rate of online shoppers in the United States as of 3rd quarter 2018
- Conversion rate of online shoppers in the United States as of 3rd quarter 2018, by device
- Distribution of time spent on retail sites vs. dollars spent in the United States as of 4th quarter 2017, by platform
- Have you ever purchased something from the following online shops?
- Most popular online shops according to online shoppers in the United States 2017, by shopping frequency
- Online shopping and buying-related activities performed by internet users in the United States as of March 2018, by age
- How important are each of the following to you when you shop for a product online?
- Primary reason that internet users in the United States make digital purchases as of March 2018
- Online shopping frequency of internet users in the United States as of March 2017
- Online shopping frequency of online shoppers in the United States as of April 2017, by gender
- Online shopping frequency of online shoppers in the United States as of April 2017, by product line
- Which of these products do you buy online?
- Which of the following products do you buy online the most?
- In which cases do you prefer to buy products online?
- Whose recommendations are you most likely to trust when you have to choose between different products?
- When do you usually do your online shopping?
- Between similar products online, which of the following has driven you to pay for a higher priced option?
- Stage of the digital purchase process that makes digital buyers in the United States happiest as of May 2018
- Consideration of new shopping technologies among consumers in the United States as of September 2017
- Primary reason for digital shoppers in the United States to abandon their carts as of November 2018
- Products and service categories most commonly abandoned in their digital shopping carts by internet users in the United States as of March 2018
- M-commerce share of total digital commerce spending in the United States from 2nd quarter 2010 to 4th quarter 2017
- Reasons for consumers in the United States to not use their mobile device for shopping as of August 2016, by device
- Percentage of consumers in the United States who use their mobile phone for shopping related activities as of June 2017
- How much of your online shopping do you do on a cell phone rather than on a computer?
- Using your mobile phone, have you done any of the following in the past 12 months?
- Mobile activities of online shoppers in the United States as of February 2017
- Market reach of the most popular Apple iOS retail apps in the United States as of June 2018
- Market reach of the most popular Android retail apps in the United States as of June 2018
- Most popular mobile shopping apps in the United States as of October 2018, by reach
- Most popular mobile shopping apps in the United States as of October 2018, by monthly users (in millions)
- Devices used to research and complete online purchase according to online shoppers in the United States as of February 2017
- Monthly time spent on online shopping by users in the United States as of December 2017, by shopper type (in minutes)
- Monthly online shopping sessions generated by users in the United States as of December 2017, by shopper type
- Occurrence of leading apps during a shopping session for online shoppers in the United States as of December 2017
- Most common app categories accessed before shopping device sessions in the United States as of December 2017
- Most common app categories accessed after shopping device sessions in the United States as of December 2017
- Most common apps accessed before shopping device sessions in the United States as of December 2017
- Most common apps accessed after shopping device sessions in the United States as of December 2017
- Most common purchase influences of online shoppers in the United States in 2017
- Sources that influence purchase decisions of digital buyers in the United States as of August 2017, by category
- Which of the following channels do you use today when researching products from an online retailer?
- Number of reviews read by online shoppers in the United States when purchasing selected types of products online in 2017
- When looking for a new product, how frequently do you read online reviews before purchasing the product?
- When looking for a new product, how important are the online reviews before deciding to purchase the product?
- Which types of products or brands have you read online reviews about before purchasing the product?
- Which of the following sources have you used to read online reviews within the last six months about products and service providers?
- Most popular channels for researching products from an online retailer according to shoppers in the United States as of August 2017, by age group
- Most popular channels for online retailer purchases according to shoppers in the United States as of August 2017, by age group
- Which of the following channels do you use today when buying products from an online retailer?
- Preferred purchase methods for selected types of products according to shoppers in the United States as of May 2017
- Most frequently used paths to purchase with multi-channel retailers according to online shoppers in the United States as of February 2017
- Delivery methods used by internet users in the United States for digital purchases as of February 2018, by age group
- Items that internet users in the United States want to have vs. have received via same-day delivery as of February 2018, by category
- Actions taken by digital shoppers in the United States to qualify for free shipping as of February 2017
- How far do shipping costs influence your purchase decision when shopping online?
- Which parcel service usually delivers the items you purchase online?
- Which of these services offered by shipping providers have you already used?
- If the shipping was free of charge, when would you expect the delivery of your order?
- How important is it for you to get your online purchases delivered to you within 2-3 working days?
- Would you use the option to have your order delivered by a robot?
- Would you use the option to have your order delivered by a drone?
- What percentage of items you order online do you return?
- In which cases do you return items you purchased online?
- What were the reasons that made you/would make you cancel an order process?
- Most common bad online shopping experiences according to online shoppers in the United States as of April 2017
- Most common reasons for dissatisfaction with online order shipping providers according to online shoppers in the United States as of April 2017
- Most important online shopping delivery elements to be actioned by e-retailers according to global online shoppers as of October 2017
- Most important product delivery features in online shops according to consumers in Sweden in 1st quarter 2018
- Shipping fee influence on consumers in the Nordic countries in 2015, by country
- How many days of standard shipping would make you switch to express shipping?
- Are shipping times particularly important to you when it comes to online fashion stores?
- Importance of fast shipping according to online shoppers in the Nordics in 2017, by country
- Timeframe willing to wait for fast shipping according to U.S. consumers as of September 2018
- Monthly share of online deliveries from abroad in Sweden from January to December 2016
- Distribution of planed and impulse online purchases among pensioners in Denmark in 2014
- Online grocery shopping sales in South Korea in 2015 and 2020 (in billion U.S. dollars)
- Which problems have you experienced while shopping online?*
- How often are you afraid that you might be the victim of a fraud when buying products and services online?
- Distribution of responses to personalized offers from visited websites in the United Kingdom (UK) 2015, by age group
- Leading retail sites of Hispanics in the United States as of May 2016, by visitors (in millions)
- Attitudes to cross-border shopping according to online shoppers worldwide as of October 2015
- Likelihood of consumers in the United States purchasing digitally and picking up in-store as of April 2015
- Perceived influence of online shopping on businesses according to retailers in Canada in 2014
- Leading product categories bought online according to consumers in Canada in 2013 and 2014
- Share of individuals who shop online in the Netherlands from 2012 to 2018, by employment
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