
CRM solutions in the Netherlands 2011-2019, by location
CRM is an abbreviation of Content Relationship Management, a tool that is mainly used in businesses for keeping track of current and potential customers.
Local CRM systems are defined as software systems hosted locally in the building. Remote CRM systems are based in a different location, whereas hosted CRM systems are outsourced to a different company. Cloud-based systems are based on cloud technology, where the load is spread out over multiple servers in multiple locations.