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Effectiveness of chatbots for B2B tech vendors and buyers worldwide 2020

How effective are chatbots (according to business-to-business (B2B) technology buyers and vendors)?

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Source

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TrustRadius
Release date

November 2020

Region

Worldwide

Survey time period

September 2020

Number of respondents

tech buyers (n=907), tech vendors (n=227)

Special properties

Majority of respondents come from the United States

Method of interview

Online survey

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Statistics on " Manufacturing e-commerce "

Statistics on Manufacturing e-commerce

Market overview

4

B2B sales

8

B2B buyers

4

Generalist marketplaces

8

Vendors and vertical marketplaces

7

Further related statistics

8
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