Share of elderly who have received digital help in Norway 2014-2018, by problem type

The share of elderly in Norway needing digital assistance has declined over the past years. While 68 percent of the respondents needed help installing software on their digital devices in 2014, only 59 percent sought assistance in 2018. Similarly, the share of elderly seeking help from friends or family when choosing settings on their device, declined from 67 percent in 2014 to 59 percent four years later.

Share of elderly who have received digital help in Norway in 2014 and 2018, by type of problem

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Release date

April 2019



Survey time period

October 25 to November 16, 2018

Number of respondents

868 respondents

Age group

61-100 years

Special properties

Respondents who have received help from family or friends

Method of interview

Telephone interview

Supplementary notes

In 2014, 765 respondents participated in the survey.

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