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Opinion on impact of COVID-19 lockdown on purchasing grocery India 2020 by channel

Published by Madhumitha Jaganmohan, Jun 15, 2020

According to a survey about the impact of the coronavirus (COVID-19) on Indians in May 2020, retail stores seemed more reliable in terms of sourcing essential grocery. For those ordering online, only ten percent got everything they needed easily, compared to 40 percent among retail store shoppers.
India implemented a lockdown for 21 days, announced on March 24, 2020. This was after the "Janata Curfew" on March 22, 2020 - a so-called practice lockdown. Panic-buying commenced among consumers days before the lockdown was announced, much like in other countries. This lockdown was the largest in the world, restricting 1.3 billion people, extended until May 3, 2020.
For further information about the coronavirus (COVID-19) pandemic, please visit our dedicated Fact and Figures page.

Opinion about the coronavirus (COVID-19) lockdown impact on purchasing essential goods in India in May 2020, by channel

	Online food retail	Retail stores
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Release date

May 2020

More information

Region

India

Survey time period

May 17 and 18, 2020

Number of respondents

8,000+

Method of interview

Online survey

Supplementary notes

Survey questions:
"When you tried to purchase essential goods (wheat, rice, pulses, salt, sugar, etc) from an ecommerce app in the last 48 hours, what was your experience?"
"When you tried to purchase essential goods (wheat, rice, pulses, salt, sugar, etc) from a retail store in the last 48 hours, what was your experience?"