COVID-19 impact on e-commerce companies' revenue in Italy 2020-2021
Since the spread of the coronavirus (COVID-19), consumers changed their shopping behaviors and therefore many companies were impacted, some positively, some negatively. According to a survey conducted by Casaleggio Associati among Italian e-commerce companies in March 2020, almost 70 percent of the surveyed companies declared that they were positively impacted by the pandemic. However, the same survey run at the beginning of 2021 showed that 59 percent of Italian companies saw their turnover increase throughout 2021, while only 16 percent of them saw their revenue drop.
