COVID-19 impact on e-commerce companies' turnover in Italy 2020-2021

Since the spread of the coronavirus (COVID-19), consumers changed their shopping behaviors and therefore many companies were impacted, some positively, some negatively. According to a survey conducted by Casaleggio Associati among Italian e-commerce companies in March 2020, more than 50 percent of the surveyed companies declared that they were negatively impacted by the pandemic. However, the same survey run at the beginning of 2021 showed that 58 percent of Italian companies saw their turnover increase throughout 2020, while only 20 percent of them saw their turnover drop.